Rolling Meadows, IL, February 05, 2012 --(PR.com
)-- HospitalPortal.NET, a leading provider of secure healthcare-specific intranet sites for electronic information sharing and publishing will be co-presenting a free webinar titled ‘The Magic of Frontline Engagement in Healthcare" on Tuesday, February 7, 2012 at 10:30 AM CST.
The webinar will focus on developing and implementing a transformation strategy in hospitals and other healthcare organizations looking to improve patient satisfaction and implement a dynamic culture change process. The webinar will feature Brian Lee - a veteran healthcare service excellence expert and the founder of Custom Learning Systems.
In this inspiring and insightful session you will learn to:
-Devise a comprehensive transformation strategy for any major initiative within your healthcare organization.
-Gain a powerful commitment from leadership to champion the project or process.
-Systematically deal with change management issues in a way that gets urgent results.
-Adapt 10 comprehensive breakthrough tactics to overcome dysfunctional cultural barriers.
-Unleash the power of enthusiastic, empowered front line staff.
-Achieve a “tipping point” to gain buy-in and ownership from a critical mass of leaders and staff.
In addition, presenters from HospitalPortal will underscore ways to use a well-designed intranet to connect the organization and engage the staff. Best practices for design and tools to keep staff smiling, even laughing, and coming back for more will be covered as well.
The webinar attendees will have a chance to enter a drawing for a complimentary CEO Service Leadership Initiative session with Brian Lee. This intensive 2-day on-site visioning session is designed to ignite a strategic process to become a true culture of service excellence and will include a comprehensive diagnostic, vision day, leadership retreat, and administrator briefing.
For more information and to register for this webinar, visit: http://www.hospitalportal.net/HospitalPortal/Main.aspx?tid=260