Forex-Metal Adds Yahoo Messenger Customer Support

Forex-Metal has announced the addition of Yahoo Messenger to its support channels.

Panama City, Panama, February 11, 2012 --( Forex-Metal, a leading online Forex and CFD broker, has recently announced the introduction of Yahoo Messenger support service in addition to its phone, email, online chat, and Skype support. “A recent research, conducted by our quality assurance team, showed that in 2011, 93% of our clients used Skype and online chat as their first choice for contacting a support representative. This prompted us to add another instant messaging tool- Yahoo Messenger- to increase the satisfaction of our clients,” says Mark Kaye, Head of Sales and Marketing.

Customers can reach Forex-Metal support operators via Yahoo Messenger at Monday to Friday, 9am to 5pm Panama time (EST). “Since January 1st, when we introduced Yahoo Messenger support, we have been witnessing a growing number of clients who prefer this method of communication, most of them from India, Indonesia, Nigeria, Egypt, and other countries,” says Mark Kaye. “In the nearest future we are planning to switch Yahoo Messenger support to the 24/5 mode we have on Skype and online chat.”

About Forex-Metal: The Company offers online Forex and CFD trading for beginners and advanced traders. Formed in 2007 by a group of professional dealers with many years of experience trading for various financial institutions and banks, Forex-Metal is recognized as one of the leading Forex and CFD brokers. The company is famous for its competitive forex trading conditions and outstanding customer service.

Maritza Garcia