Plymouth, United Kingdom, July 08, 2012 --(PR.com
)-- Socitm, the Society of IT Managers in the public sector, publish the annual Better Connected 2012 report into the usability and performance of 433 local authority websites.
Chichester District Council use their GOSS iCM (intelligent Content Management) powered website to provide a strongly content-based approach to enhanced customer engagement. The reviewers praised Chichester District Council’s “clear and simple” site navigation: “The site has many good interactions and features for users. It is nicely laid out – an easy site to use.”
Harvey Monaghan, Web & GIS Manager, Chichester District Council added: “With a high volume of traffic on our site, it’s vital that our website and intranet are reliable and up-to-date. Using a content managed site from GOSS Interactive means that we can be sure that we are providing the service and value our customers expect.”
Rob McCarthy, CEO, GOSS Interactive adds, “GOSS Interactive has worked alongside Chichester District Council for over half a decade. As experts in facilitating digital strategy for organisations, GOSS is proud to share in the success of Chichester District Council in achieving 3 stars in Socitm Better Connected 2012. GOSS provide a full service for councils who want to develop their online channel strategy and provide more services whilst reducing costs. GOSS Interactive is already helping our clients deliver their future digital strategy, including mobile websites, in preparation for Better Connected 2013.”
GOSS Interactive have been delivering GOSS iCM Web Content Management and website publishing software for over 10 years. Today it is in use by major corporations and public sector organisations where it is the market leader in use by over 60 of the 433 UK local authorities.
In the report, over 65% of GOSS clients have been rated amongst the highest in the country with a further 28% maintaining their previous good scores.
Chichester District Councils website: http://www.chichester.gov.uk/