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WP&F Specialty Group, LLC Wins 2012 Talk of the Town Award for Excellence in Customer Service

Las Vegas-based WP&F Specialty Group earns its second straight Talk of the Town Award by providing excellent customer service.

Las Vegas, NV, July 14, 2012 --( WP&F Specialty Group, LLC has won the prestigious CMUS Talk of the Town Customer Satisfaction Award with a 4-star rating for providing excellent customer service in the Drywall Contractors category.

The Talk of the Town Awards, presented by Talk of the Town News, Customer Care News magazine and Celebration Media U.S. (CMUS), honors companies and professionals that provide excellent customer service as reported by their customers through no-cost, user-review websites, blogs, social networks, business rating services, and other honors and accolades. This data is analyzed by a team of researchers who calculate a company’s CMUS Power Rating™. Only those that receive a 4-star to 5-star rating receive the CMUS Talk of the Town Customer Satisfaction Award.

A small, woman-owned business, WP&F Specialty Group, LLC has a staff with more than 28 years of experience in the construction industry. Kim and James Whalen established WP&F in 2008 to provide fireproofing, EIFS, stucco, plastering, framing and drywall contracting services to the Las Vegas area. Despite the recession, WP&F has found success through hard work, fair pricing and dedication to clients, demonstrated by its high customer satisfaction rating.

“Customer service is of the utmost importance to us,” says President James Whalen. “We believe the customer deserves to see their project as they envisioned it. We also understand the project must be completed on schedule and on budget to be a success.”

According to Whalen, several key factors have contributed to the company winning the Talk of the Town Customer Satisfaction Award. Among them are the company’s dedication, professionalism, quality of work and safety program. “We take pride in never having an incident or an accident during our four years in business. We believe if you ‘the customer’ wins, WP&F wins as well.”

WP&F has a strong focus on sustainability. “Our dedication to recycling puts us on the forefront in the construction industry,” says Whalen. “We have spent thousands of dollars and man-hours on our bio-diesel processor to make fuel for our vehicles and equipment. We are constantly evolving to make the company more efficient.” The company even educates the public on recycling.

WP&F has worked on a variety of projects, including Bally’s Hotel Casino, Caesars Palace, Red Rock Hotel and Casino, McCarran Airport, City Center, and Sunrise Hospital.

WP&F Specialty Group is located at 5530 Reference St. in Las Vegas. For more information, call 702-456-3639 or go online to

About the Award and Sponsors:
This is the fourth year CMUS, Talk of the Town News and Customer Care News have honored companies for achieving high levels of customer satisfaction with the Talk of the Town Awards. Businesses eligible to receive the award include, but are not limited to, beauty salons, spas, restaurants, bakeries, dentists, auto repair facilities, veterinarians, home repair and improvement contractors, florists, hospitals, and physicians.

For more information about the award or its sponsors, please contact CMUS and Talk of the Town News at 877-498-6405 or go online to
Contact Information
Celebration Media, Inc.
Jamie Rawcliffe

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