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Metanoia, Inc.

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Metanoia, Inc. Launches Service Management Hub™ with Early Partners Cariden, BTI Systems, and OPNET

Given how critical service management is for every operator today, the Hub™ is designed to assemble the eco-system’s key thinking in one place and present numerous solutions and solution providers in the context of a framework. The Hub™ helps carriers understand how solutions fit, educates them on the availability, capability, applicability, and relative value of these solutions, deepens their understanding of the space, and improves decision making, thus helping run networks more efficiently.

Mountain View, CA, October 13, 2012 --( Service and Performance Management are vital today for operator’s worldwide, because their core business (happy customers!) depends critically on the ability to manage the services and performance of their network.

With the publication of its Provider Network Health Assessment Framework in the prestigious Intercomms, Metanoia, Inc., with initial partners OPNET, BTI Systems, and Cariden, launched its Service Management Hub™, to convene solution providers and operators with the goal of furthering operators’ understanding of available solutions and seeding collaboration.

Dr. Vishal Sharma of Metanoia, Inc. said from his Silicon-Valley office, “Smart strategies to keep the network/services running smoothly, are the very foundation of an operator’s network management plan. We see three principal areas where advances in the state-of-the-art can help operators immensely.”

Proactive diagnosis and reporting, where changes in: configuration, logical entities, and performance are reported in advance, so anomalies are handled ahead of actual trouble. Deviations of the operational network from the baseline, or impairments in end-user applications are detected in real-time, enabling proactive action and massive savings; a key focus for OPNET.

Smart integrated systems, which consolidate multiple layers, e.g. DWDM, SONET/SDH, ATM, Ethernet and IP, in a single system, saving capex. With multi-layer monitoring, they can expose vital parameters through a portal, giving superior visibility into network layers and simplifying fault correlation, directly helping a carrier’s bottom line, as done by BTI’s proNX service manager, and 700/800/7000 series systems.

Finally, today the operator environment is highly dynamic, with time-varying demands e.g., streaming VoD, webcasting, or replicating a data center, which impose requirements on the rapid creation of on-demand virtual networks with time-limited bandwidth reservations, well-articulated here To provision such services, network resources must be exposed to software applications, giving the operator: visibility, flexibility in bandwidth usage and network asset management, and a pay-for-use capability yielding precious savings. This is where companies like Cariden are leading the way.

Dr. Sharma concluded, “We expect the Hub to become a nucleus for eco-system players to understand the service management space, and look forward to other players joining this initiative!”

Metanoia, Inc. ( has been providing its expertise to players across the full telecom ecosystem (chip & semiconductor vendors, system vendors, operators & carriers, technology houses, and software/planning tool vendors) since 2001, and helping them solve complex problems. Our contributions have spanned the strategy for, and the analysis, design, and architecture of, systems, networks, and services, to the optimization of the equipment and networks deploying them.

Our contributions have allowed a marquee list of clients (ranging from fast-paced innovative startups and international leaders, to giants in the US Fortune 1000) across 4 continents to accelerate technology design and development or network design and deployment, speed-up time-to-market, slash learning cycles, master complex technologies, and enhance customer-interaction and revenues, yielding benefits many times their investments in our services.

In short, we have been Powering Leadership Through InnovationTM! To learn more please contact us at or at +1-650-641-0082. We will be delighted to collaborate on efficiently solving your problem, and enhancing savings and revenue for you.
Contact Information
Metanoia, Inc.
Rakhi Sharma
888 Villa St., Suite 500, Mountain View, CA 94041, USA.

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