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CareSouth Health System, Inc.

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CareSouth Homecare Professionals Rank Among Top Agencies in Home Care Elite

CareSouth Homecare Professionals, a leading provider of Medicare home health services across the Southeastern and Mid-atlantic states, announces home health agencies ranked among top agencies in the country by Home Care Elite.

Augusta, GA, November 29, 2012 --( CareSouth Homecare Professionals, a leading provider of in home health care services throughout the mid-Atlantic and Southern states, today announced that CareSouth home health agencies across the country, have been named Top 500 or Top Agency of the 2012 HomeCare Elite™, a compilation of the top-performing home health agencies in the United States. The company’s Elberton, Ga., and Richmond, Va., (Family Care) agencies earned honors among the top 500 agencies. In addition, CareSouth agencies ranked by Home Care Elite to be among the top agencies in the country included Blountstown, Fla., Dothan, Ala., Ft. Worth, Texas, Gainesville, Ga., Macon, Ga., Panama City, Fla., Waxahachie, Texas and a CareSouth affiliate of Crisp Regional in Cordele, Ga.

Now in its seventh year, the HomeCare Elite identifies the top 25 percent of Medicare-certified agencies and further highlights the top 100 and top 500 agencies overall. Winners are ranked by an analysis of publicly available performance measures in quality outcomes, process measure implementation, patient experience (Home Health CAHPS), quality improvement, and financial performance.

“The 2012 HomeCare Elite winners demonstrate a commitment to providing patient-centered care and serving as leaders in the home health community. Their success offers data-driven proof of being well-managed and high quality care providers to hospitals, managed care organizations, ACOs, and other potential referral partners across the healthcare continuum,” said Susan L. Henricks, President and COO of National Research Corporation, the parent company of OCS HomeCare. “Again, this year, we updated our methodology to reflect the rapidly evolving quality-focused healthcare landscape and national value-based purchasing trends. We congratulate CareSouth on being recognized as a top home care agency.”

CareSouth President and Chief Executive Officer, Rick Griffin, credits a focus on quality and the desire to put patients first with the agency’s ability to achieve recognition as one of the HomeCare Elite. "We are here for our patients, first and foremost,” said Mr. Griffin. “Our patients’ needs must always come first. I believe that is what makes the difference. With that in mind, a focus on quality customer service by well-trained, skilled professionals will always produce outstanding outcomes.”

“HomeCare Elite recognition continues to gain importance given the increased regulatory mandates and the threat of shrinking reimbursement revenue. Home health agencies that have earned recognition among the HomeCare Elite demonstrated that they not only can adapt to an evolving marketplace but continue to excel in clinical, patient experience, quality improvement, and financial outcomes,” said Marci Heydt, Product Manager for the post-acute care business group of DecisionHealth.

The HomeCare Elite is the only performance recognition of its kind in the home health profession. The 2012 HomeCare Elite is co-sponsored by National Research Corporation (also known as OCS HomeCare), the leading provider of cross-continuum healthcare metrics and analytics, and DecisionHealth, the publisher of the industry’s most respected independent newsletter Home Health Line. The data used for this analysis were compiled from publicly available information. The entire list of 2012 HomeCare Elite agencies can be downloaded by visiting the National Research Corporation website at

About CareSouth Homecare Professionals
CareSouth Homecare Professionals is a leading provider of home health services in Alabama, Georgia, Florida, North Carolina, Tennessee, Texas and Virginia. The company provides Medicare certified home health care services including skilled nursing, physical, occupational, and speech therapy, medical social services, registered dietician services and certified nursing assistants in the comfort of the patients' homes. In addition, CareSouth offers private duty/personal care services, hospice, housecall physicians and health and wellness services in select locations.

CareSouth employs more than 1500 individuals and provides business services to third-party-owned home health care providers. The corporate offices are based in Augusta, Georgia. For more information, visit the website at

About National Research Corporation and OCS HomeCare
OCS HomeCare is a product of National Research Corporation. For more than 30 years, National Corporation (NASDAQ: NRCI) has been at the forefront of patient-centered care. Today the company’s focus on empowering customer-centric healthcare across the continuum extends patient-centered care to incorporate families, communities, employees, senior housing residents, and other stakeholders.

Currently recognized by Modern Healthcare as the largest patient satisfaction measurement firm in the U.S., National Research is dedicated to representing the true voice of patients and other healthcare stakeholders. This integration of cross-continuum metrics and analytics uncovers insights for effective performance improvement, quality measurement, care transitions, and many other factors that impact population health management.

For more information, call 800-388-4264, write to, or visit

About DecisionHealth®
For over 30 years, DecisionHealth has served as the leading source for home health news, coding tools and resources, and training materials found in reputable products such as Home Health Line. Our unique blend of award-winning staff journalists and unmatched access to health care executives and industry experts enables DecisionHealth to provide solutions, tools, and guidance that are relied on by nearly 100,000 home health care and specialty physician practice professionals. For more information, please visit or call 877.602.3835.
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CareSouth Homecare Professionals
Diana Porter

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