Houston, TX, December 29, 2012 --(PR.com
)-- Houston award winning air conditioning and heating service, Alpha 4 Real AC and Heating Service (http://www.alpha4realac.com) is thanking area residents and businesses for their patronage in 2012 while assuring them of better and faster service in the New Year.
Bright Ashaka, president of Alpha 4 Real AC and Heating Service said he and his team are grateful for the customers they gained in 2012 as well as their loyal customers that have been with them for many years, some as long as 20 years or longer.
“We are very grateful for our customers. We acquired a lot of new customers this year but we also have quite a few of our loyal customers, actually, we think of them as friends, who have been with us for many years. We thank them for 2012 from the bottom of our hearts,” Ashaka said in his office in Katy, Texas earlier today.
As the air conditioning service specialist prepares to close its books on 2012, Ashaka wants residents and businesses to know they expect to offer even faster service in the New Year.
“Yes, we have just added new technicians and customer service personnel because we want to make sure we are ready for 2013. This holiday season, we always experience a surge in service calls so we had to be ready for that also,” Ashaka said.
He added that Alpha 4 Real AC and Heating Service had a banner 2012 but expects 2013 to be even better.
“We had a wonderful year and we expect the New Year to be even better. In 2012 we won an award from the Better Business Bureau (BBB) for excellent customer service and we are thankful for that. We hope to repeat that feat in 2013,” Ashaka continued.
The Better Business Bureau (BBB) of Houston area awarded Alpha 4 Real AC and Heating with the 2012 Excellence in Customer Service Award.
Ashaka said the BBB award catapulted his company to a new level and increased the number of service calls by almost 20%.
“After the award, we saw our call rates jump. We also started our in-house financing of new air conditioning installation and repairs and that helped a lot too. We are hoping to top that in the coming year,” Ashaka added.
Alpha 4 Real AC and Heating Service serves residential and commercial customers in Houston, Katy, Sugar Land, Pearland, Missouri City, Sugar Land, Richmond and Rosenberg, Sealy, Brookshire, Pattison, The Woodlands and Stafford, Texas.
Alpha 4 Real AC and Heating Service is available 24 hours 7 days a week at 281-347-7325 or online at http://alpha4realac.com/content/request-service.