Germantown, MD, January 23, 2013 --(PR.com
)-- Planet Technologies, the leading Microsoft IT consulting and services partner, announced today that they have received 100% scores in 10 out of 13 survey areas in the latest Microsoft Customer Satisfaction (CSAT) survey. Most notably, Planet received 100% for customer satisfaction, customer loyalty and for its ability to meet client needs. Results are taken from an independent third party survey as part of the Microsoft Partner Program re-enrollment process. Planet beat the national Microsoft partner average in all categories by nearly 30%.
“Receiving such positive feedback on this survey is an important component of our overall company efforts and vision. Our team is passionate about our partnership with Microsoft and in delivering high service value to our customers. These results embolden our team to continue to excel in supporting our clients’ needs,” said Scott Tucker, Planet Technologies, President and CEO.
These survey results ended a strong 2012 for Planet, one of only 35 Microsoft Nationally Managed Systems Integrator (NSI) partners in the United States. In August of 2012, Planet was named the Microsoft Federal Partner of the Year for the sixth time and received the Microsoft Windows Client Partner of the Year Award.