Manassas, VA, February 21, 2013 --(PR.com
)-- Award reflects company’s consistently high level of customer service
Thomas Custom Builders has earned the service industry-coveted 2012 Angie’s List Super Service Award, an honor awarded annually to approximately 5 percent of all the companies rated on Angie’s List.
“This award is a testament and a vindication of our core company values,” said Rick Thomas, President of Thomas Custom Builders. “Earning this recognition didn’t come lightly. We take pride in our definition of Super Service, which is as follows:
- Respect the client. Always.
- Consult, don’t sell. We know that people who are considering remodeling don’t need a fast-talking sales person. They need advice, ideas and honest communication.
- Be honest about the realities of the job. We let our customers know if the budget is out of whack, if they’re expecting too much for the money, or if it’s going to take longer than anticipated. We set realistic expectations.
- Be professional. Always.
"The entire team at Thomas Custom Builders adheres to the ‘no compromise’ approach to every client and to every job, and we are honored to have received this award.”
“It’s a select group of companies rated on Angie’s List that can claim the exemplary customer service record of being a Super Service Award winner,” said Angie’s List Founder Angie Hicks. “Our standards for the Super Service Award are quite high. The fact that Thomas Custom Builders earned this recognition speaks volumes about its dedication providing great service to its customers.”
Angie’s List Super Service Award 2012 winners have met strict eligibility requirements, including earning a minimum number of reports, an excellent rating from their customers and abiding by Angie’s List operational guidelines.
Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2012 Super Service Award logo next to company names in search results on AngiesList.com.