Nacogdoches, TX, June 07, 2013 --(PR.com
)-- Etech Global Services, a leading business process outsourcer, today announces plans to sponsor and exhibit at the 2013 IQPC Call Center Week event from June 10-14 at Caesars Palace in Las Vegas, NV.
Call Center Week will see the largest conglomeration of more than 1,200 customer-focused executives who will be discussing and showcasing their latest innovations, tools & technology, and approaches to delivering exceptional customer experience in a multi-channel environment. Call Center Week will showcase leadership sessions from industry experts, brainstorming discussions, insightful workshops, site tours, and speeches from industry veterans. This event will also provide an excellent platform for contact centers from across the globe to exhibit their service capabilities as they focus on providing positive customer experiences.
“We are looking forward to attending Call Center Week to share our knowledge, experience, and resources with companies in need of our expertise,” said Matt Rocco, President and COO, Etech Global Services. “The conference also gives us the opportunity to learn about emerging trends and new innovative technology that will allow us to improve our service and technology offerings for our clients.”
Etech will be located in the exhibit hall at booth #517. The first five qualified businesses that visit the Etech booth and take the “Chat Challenge” will be given a free 6-month subscription to their ICE live chat and email software (a $3,000 value!) In addition, they will be giving away an iPad to one lucky winner.
To learn more about the Call Center Week, please visit: www.callcenterweek.com
About Etech Global Services
Etech Global Services is a leading contact center and technology solution provider with more than 2,500 employees in eight locations worldwide. Etech understands the importance of customer relationships and is committed to making a remarkable difference for their clients. All of Etech’s solution strategies are driven by the "voice of the customer.". Stringent QA processes ensure an ever-improving customer experience as well as ensuring the highest integrity and quality possible. These differences allow Etech to provide innovative technology, industry-leading service, stellar CSAT scores, and high performing sales and service solutions that enable Etech’s clients to build stronger brands, strengthen customer relationships, and gain market share. For more information: www.etechgs.com