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ServeMeBest Customer Care Transparency Service Launches in France

For the first time, French organizations can share call recordings with their callers, bringing a new level of customer service transparency.

Chaignes, France, June 15, 2013 --( ServeMeBest announced that it had appointed Valmaison as its exclusive reseller in France. For the young technology company, this marks its first expansion in Europe outside of Germany.

Valmaison will immediately offer the full suite of ServeMeBest cloud services in France. The flagship product, Trust+, is a ground-breaking innovation in customer service. It enables service providers to offer their callers access to recordings of their customer service calls. Targeted at organizations of all sizes who take pride in offering the highest levels of service, Trust+ brings unprecedented transparency to customer care.

“Our aim is to shake up the customer care sector and France is a critical market for us. We know it is ready for adopting innovative ideas,” said company founder, Ali Alkhaja. “Valmaison have the experience and market knowledge we need, and we’re very happy that they have agreed to bring our services to the French market.”

Hosted in a secure data centre in Germany, the ServeMeBest suite also includes Survey+, a mobile rating service new of its kind designed to gather instant rating and feedback on call service quality, as well as a Transparency Certification programme that enables organizations to maximize the marketing benefits of transparency in customer care.

“Transparency is good for customer care, and good for business,” said Valmaison co-founder, Valérie Thenot. “We help organizations create a virtuous loop of performance feedback and quality in care. The ServeMeBest suite gives us a new set of tools to do that.”

About Us:
ServeMeBest is a service of OnAirCommerce, and we specialize in technology innovations in telecom. Headquartered in Bahrain, our systems are developed in Germany, and hosted in secure data centres worldwide. The ServeMeBest technology is US and European patent pending.

For more information:
Denis Costello
+353 (0) 76 622 3224

Valérie Perret
+33 (0) 232 22 65 11
Contact Information
Denis Costello
+353 872 936 979

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