Santa Cruz, CA, June 29, 2013 --(PR.com
)-- Running a business in Monterey and Santa Cruz county just got more affordable. Katona Creative, a premiere Design and Development Agency dedicated to improving the web placement of both local and and national companies for an affordable price, has just released it new Help Desk service. This new service comes in addition to the services already provided including web design, development, SEO, SMO, & advertising.
The new Help Desk provides business owners with an easy and efficient way to keep track of work orders, as well as tracks time spent completing them. With this new service, organizations can create ad hoc work orders for internet services and have a Katona Creative representative immediately pick up the ticket.
Additionally, the Help Desk features a variety of helpful information such as the FAQ and “Getting Started” knowledge-base. The Community Forum feature allows Katona Creative clients to interact and expand their knowledge of Katona's services and solutions. The system is designed to evolve over time, so new features will be forthcoming. For more information about the Help Desk, navigate to http://katonacreative.freshdesk.com.
Small business owners generally know having a web presence can drastically improve lead generation, introduce their products and services to new markets, and lend credibility to their brand. Poor implementation can hurt brand identity, scare away customers, and damage reputation. This generally goes beyond just creating the web page. Katona creative works directly with business owners to create a comprehensive maintenance plan for their web presence. For more information about maintenance plans, visit www.katonacreative.com/paypal.
In addition to the services mentioned above, Katona Creative can also help organizations with their eMail Campaigns. These e-campaigns typically consist of four letters a month to a user-base of qualified leads. For more information about Katona Creative and their services, log on to www.katonacreative.com.