Touchpoint Automates Visitor Management at First American

“A business may draw visitors, but it is experience alone that can retain them” is a common adage in customer service. Yet, it is surprising how only a few businesses invest in making the first point of entry a delightful one for the customers.

Chennai, India, October 02, 2013 --( First American - India office did just that. Touch point Visitor Management Software replaces the existing procedure of maintaining Visitor register and printing visitor badges at the Company’s front office. This Visitor Management system does away with the cumbersome process of issuing Visitor badges. Instead self adhesive preprinted Visitor stickers with the photograph of the visitor is printed and issued. Not only is the process quick, but it also records the visitor’s complete details for future reference.

Touch point Visitor Management extends its features to other functions like Gate Pass management, Vehicle management, Employee Management, Materials Management and Courier Management.

First American is a member of the First American Financial Corporation. With locations in Bangalore, Hyderabad and Salem and an employee base of over 4000, First American (India) delivers quality software development, back-office processing operations to support a broad mix of services for First American's operations in the United States and its international offices in the United Kingdom and Canada.

Touch point is developed by Cogent Innovations Private Ltd, and IT & Telecom Solutions Company. Cogent prides itself on its product capability, customization & excellent customer service. To know more about Cogent or Touch point Visitor Management software, please reach

Contact: Mr. Shan
Cogent Innovations Pvt Ltd
Shanmuga Sundaram