San Jose, CA, September 16, 2007 --(PR.com
)-- netCustomer, Inc., a leading third-party provider of enterprise software support and services for PeopleSoft, JD Edwards, and Siebel products, announced today that it has more than quadrupled its client base over the last 12 months. The growth has come through addition of direct PeopleSoft, JD Edwards EnterpriseOne, and JD Edwards World customers as well as new global support relationships with software vendors.
Representative clients include Maimonides Medical Center, Ludlow Composites, LeasePlan, Jafra Cosmetics, TNT Fireworks, Deltek, Ingres, and Workbrain. netCustomer also serves customers in North America and Mexico through its partners CSC and KPMG.
Leveraging a 24x7 global support model and extensive support experience, netCustomer provides quality maintenance and support services directly to enterprises and to software vendors. The netCustomer team includes software experts who established and managed a 24x7 support center for PeopleSoft and have extensive experience in providing technical support and tax and regulatory updates to global customers.
“As enterprises and software vendors alike look for quality and cost-effective support, netCustomer stands out as a highly experienced and established independent support provider,” said Punita Pandey, CEO of netCustomer. “The third-party support market for enterprise applications is gaining momentum as more and more customers are questioning the value of their maintenance spend. netCustomer brings an innovative support model that delivers better quality support at much lower costs.”
netCustomer support has consistently ranked high in customer satisfaction ratings while delivering substantial savings. Key benefits for customers include:
-- Support alternative selected by leading software vendors including PeopleSoft
-- Endorsed by PeopleSoft and JD Edwards executives
-- Proven expertise in resolving over 80,000 application issues
-- Savings of up to 75% on vendor support
netCustomer is a leading third-party provider of enterprise software support and services. Selected by software vendors including PeopleSoft as their outsourced support provider, netCustomer has supported worldwide customers on a variety of application issues. netCustomer has now extended its support services directly to PeopleSoft, JD Edwards, and Siebel customers. For more information, visit www.netCustomer.com
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netCustomer is a trademark of netCustomer, Inc. PeopleSoft, JD Edwards, and Siebel are trademarks of Oracle Corporation and/or its affiliates. All other trademarks acknowledged.