Toronto, Canada, December 21, 2013 --(PR.com
)-- Crowdbabble, a social media analytics company that helps businesses to measure their social media performance, has launched a set of new Social Customer Service reports to help brand marketers provide better customer service on Facebook.
“As customers post their experiences on social media, they expect brands to not only respond, but to respond quickly! As a result, we’ve had brands requesting us to provide a solution to help them improve their customer service on Facebook and benchmark against that of competitors,” said Crowdbabble CEO, Abbas Alidina. “Our new Social Customer Service reports enable brands to measure and optimize their social customer service programs.”
To get a taste of these new Social Customer Service reports for Facebook, users can sign up for a free trial by visiting https://www.crowdbabble.com.
All Social Customer Service reports will be available immediately for Crowdbabble customers at no additional cost, along with our existing suite of over 30 different social media analytics reports.