Changes to the Way Microsoft Dynamics RMS and POS 2009 Orders for the U.S.A. Are Fulfilled Take Effect 1st February 2014

With less than 2 weeks to go until the new system for fulfilling orders for Microsoft Dynamics RMS Store and Headquarters and Dynamics POS 2009 for the U.S. market goes live, Retail Realm encourages Partners and Resellers to act now to ensure their purchases are uninterrupted.

Napa, CA, January 23, 2014 --( Retail Realm ( wishes to remind all Resellers of Microsoft Dynamics RMS Store and Headquarters and Dynamics POS 2009 for the U.S. market that the deadline for changes to the way in which orders are fulfilled (1st February 2014) is fast approaching.

For existing Retail Realm customers the main difference is that all orders will now need to be placed via Retail Realm’s new online ordering system (

For those who have not done business with Retail Realm before, new paperwork and an administrative process need to be completed before orders can be accepted. And Resellers/Partners will then need to take a little time to become familiar with the online ordering process.

Resellers are encouraged to contact a Retail Realm Partner Account Manager (PAM) for full information. Jen Senger is the PAM for the Eastern United States, English Speaking Caribbean and Eastern Canada (call Jen on 707-996-5400 Ext 1004 or email; Jesus Castanon is the Retail Realm PAM for the Central and Western U.S. regions, including Hawaii and Alaska, and his remit also includes Central and Western Canada (call Jesus on 707-996-5400 Ext 1003 or email The company’s PAMs in North America are available Monday-Friday 8:30-5.00 PST.

Retail Realm’s new online ordering system is user friendly and streamlined. It provides:

-The ability to manage multiple customers and orders all in one place across Microsoft, Retail Realm and other partner products
-24/7 Centralized access from a web browser
-Visibility and tracking of order status
-Email notifications as the order progresses
-Historical order history

For further information please contact Retail Realm at (707) 996-5400
or email questions to

About Retail Realm: For almost two decades multinational company, Retail Realm, has specialized in creating and managing a portfolio of vertical business software solutions that are marketed worldwide through a community of resellers. Retail Realm is a leading distributor of Microsoft Dynamics Retail Management System (RMS) and Microsoft Dynamics AX for Retail. The company has also adopted additional add-ons and stand-alone products developed by leading companies that enhance or integrate with RMS and/or Microsoft Dynamics AX for Retail.

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Rachel Smith