New York, NY, March 20, 2014 --(PR.com
)-- NexGen Networks, the premier provider of fiber optic-based network solutions to the world’s top financial services firms and global enterprises, has always held its attentive customer service as one of its greatest points of distinction in a competitive industry. Accordingly, NexGen announces today the overwhelmingly positive results of an externally administered 2014 Customer Satisfaction Survey, strongly supporting its long-held assertions of industry-leading customer service.
“NexGen has recently announced some truly exciting developments, including state-of-the-art technology enhancements, office expansions, and two new subsidiaries, NexGen Networks Chile Limitadas and NexGen Networks Europe Limited,” says NexGen’s Jeff Barth. “Even as we reflect on a sensational year, we still take the greatest pride in these survey results which confirm that we have maintained an uncompromising standard customer service for new and long-time clients across our entire suite of products.”
Customers responded unanimously with the highest possible ratings when asked how positive their experience was with NexGen, how responsive NexGen was, how likely they were to continue their relationship with NexGen, how NexGen compared to the competition, and how likely they were to recommend NexGen to internal as well as industry-wide colleagues.
With new offices and points of presence in London, Tokyo, Singapore, Hong Kong, NexGen has established itself as a truly international and world-class provider of network solutions in some of the most important economic centers of the world, all while redoubling customer service efforts that were already at the top tier of its industry.
About NexGen Networks
NexGen Networks, http://www.nexgen-net.com, is the premier provider of tailored, high-capacity communications services to carrier and enterprise customers. Nexgen Networks is committed to delivering cost-effective, custom solutions coupled with superior industry expertise, service and support that allows for unparalleled time to market connectivity. It offers a comprehensive suite of facilities-based services including: Ethernet, SONET, Wavelength, Dark Fiber, Internet Access, Colocation and more. Its fiber optic network leverages unique rights-of-way that deliver connectivity to the major metropolitan areas in North America, Europe and the Far East. While consistently building upon its private and public IP and Ethernet expertise and evolving its capabilities to continually meet the needs of its customers, large and small, it has continues to maintain a superior standard of customer service and support.