Tupelo, MS, April 21, 2014 --(PR.com
)-- With a 4.5 star rating in 2014, Mr. Rooter of Tupelo has earned its third straight Talk of the Town Customer Satisfaction Award in the Contractors — Plumbing Contractors category.
The Talk of the Town Awards, presented by Talk of the Town News, honor companies and professionals that provide excellent customer service as reported by their customers through no-cost, user-review websites, blogs, social networks, business rating services, and other honors and accolades. This data is analyzed by a team of researchers who calculate a company’s CM Power Rating. Only those that receive a 4-star to 5-star rating receive the Talk of the Town Customer Satisfaction Award.
Mr. Rooter of Tupelo has been serving the plumbing needs of residential and commercial customers in Tupelo, Oxford and New Albany since 2011. Owner William “Troy” Lunceford is a certified master plumber and has worked in the industry for more than 20 years.
“No job is too big or too small,” says Lunceford. “Our services include, but are not limited to, sewer and drain cleaning and maintenance. We are able to clear an obstruction from something as small as a kitchen sink line to as big as a six-inch sewer main.” The company also installs high-efficiency water heaters and digs and installs septic systems.
“We are outfitted with state-of-the-art equipment, including a hydro scrubbing water jet machine, color video cameras, sonar leak detectors and line locators,” says Lunceford. “We also have a pump truck that allows us to pump septic tanks and grease traps and an excavator, which enables us to do underground work.”
Mr. Rooter of Tupelo has a reputation for excellent customer service and prompt response times and service, including being available 24 hours a day, seven days a week for emergency repairs. “Our loyal customer base includes both residential and commercial customers, and we have several accounts that use our services exclusively for their plumbing needs,” says Lunceford.
“We are proud to have won the Talk of the Town Customer Satisfaction Award for a third straight year,” says Lunceford. “It demonstrates that our hard work and courteous, professional service are paying off. Courtesy may not be the first thing you think of when it comes to plumbing, but for us, it is one of the most important tools we carry.”
From the time a call comes in, the team at Mr. Rooter of Tupelo shows customers that their job is of utmost importance. “We know an emergency plumbing job begins the moment we get your call,” says Lunceford. “We feel that even the way we park our vans shows how good of a job we will do. And, more importantly, how attentive we are to our clients’ needs.”
For more information about Mr. Rooter of Tupelo or to schedule an appointment call 662-553-4598 or go online to www.tupelo.mrrooter.com.
About the Award and Sponsor
This is the sixth year Talk of the Town News has honored companies for achieving high levels of customer satisfaction with the Talk of the Town Awards. Businesses eligible to receive the award include, but are not limited to, beauty salons, spas, restaurants, bakeries, dentists, auto repair facilities, veterinarians, home repair and improvement contractors, florists, hospitals, and physicians.
For more information about the award or its sponsor, please contact Talk of the Town News at 877-498-6405 or go online to www.talkofthetownnews.com.