Ahmedabad, India, May 15, 2014 --(PR.com
)-- Cost effective IVR (Interactive Voice Response - an automated telephone system) solutions development offered by Ecosmob has been widely used by many telecom industries today. It delivers signaling, routing solutions and softswitches to VoIP-enabled network. The company is also known for rendering end-to-end IVR solution development services that help generating customer retention, revenue and subscribers to the network while reducing the heavy capital costs.
Utilizing an IVR application becomes cost effective and eventually, one gets high quality caller experience. By extending network's footprints, one can attract new subscribers with the help of flexible SIP trunking; which can be an empowering solution for enterprises. IVR software significantly increases the efficiency within any enterprise. It also enables segmentation, identification and routing of callers to the most befitting agent within a team or group. Ecosmob's IVR allows users to,
Configure a personalized IVR prompts and messages
Use Pr-recorded IVR messages
Collect data about callers
Automate customer support
Place order over calls
Route the callers to an appropriate department
Supports high call volume
IVR software offered by Ecosmob also supports Text-to-speech integration, Database integration , Scripting, 100% blind recording and E-mail/SMS/Fax integration. The company also renders customized FreeSWITCH IVR solution. The company possesses good industry knowledge, experience and contended clients who value their professionalism of FreeSWITCH IVR development team and expertise in FreeSWITCH.
Talking about the enhancements in IVR solution, directors of Ecosmob added, “With the recent advances in IVR solutions or systems, enterprises can save on man-power and improved employee resources, while serving the clients' requirements. IVR's role is like a virtual receptionist who answers and responds to a huge volume of calls. Thus, it helps saving their thousands on man-power-costs.”
The directors further added, “In this competitive world, it is imperative to offer a robust set of IVR applications across the globe. With our extended IVR solution development services, enterprise owners can now offer services to their esteemed clients globally. Moreover, with the IVR application, there is a less wait time to retrieve data quickly. IVR programming done professionally are more cost-effective and convenient. And that is why it can be a sound yet smart investment with huge ROI.”