Improved Customer Service Scheme at the Red Lounge Casino

One of the most popular UK online casinos, the Red Lounge Casino has managed to achieve what is needed to be ranked Number 1 for customer care

London, United Kingdom, February 17, 2008 --( The Red Lounge Casino, the UK online casino powered by Cantor Gaming, has recently focused on enhancing customer service by providing an attractive promotion scheme and highlighting service by high payouts.

Essential to the casino’s success is its efficient London-based customer support. Clients can always contact the support team by live chat with a customer service representative from Piccadilly Circus. If they prefer to send inquiries by e-mail rather than live chat, customers receive response within 12 hours. For VIP clients, response is ensured within 60 minutes from the posting of an enquiry during business time. The UK online casino also provides telephone support, which is available from 5 pm to midnight London time.

Apart from the fast and effective customer support services available at the Red Lounge, the online casino also offers some of the best online casino promotions on the web. All new clients are entitled to a £50 welcome bonus. For the others, there is an attractive 15% weekly rebate promotion (extended to 20% for VIP clients). Irrespective of how much they have won or lost over the preceding week, 15% of the losses are returned to their accounts every Tuesday. Apart from these promotions, the online casino offers weekly promotions, which target various types of games every week and offer great bonus features, thus trying to cater for the tastes of all clients.

Customer satisfaction is very much dependent on the overall terms and conditions online casinos offer. With respect to this, Red Lounge Casino is among the best in the UK. Experienced internet gamblers go to the Red Lounge to take advantage of some of the lowest house edges on the web, which are effectively combined with innovative game features and bonuses to make the games even more attractive.

Irrespective of whether they choose to take advantage of the weekly promotions or not, Red Lounge customers benefit from the casino’s favorable conditions. Last month, several UK clients registered record winnings: a fan of the Eastern Dragon Slots won over £8 000, a player of Multi-Hand Blackjack hit over £12 000 and a lucky gambler in Single Deck Blackjack won more than £22 000. Customer reviews always highlight the fact that their winnings are credited to their accounts on the following day.

Walter Gordon
+44 207 894 7757