Teleperformance U.S.A. Opens Its Doors at New Contact Center in Richmond, Virginia

Teleperformance U.S.A. Opens Its Doors at New Contact Center in Richmond, Virginia
Richmond, VA, July 17, 2014 --( Teleperformance, the global leader in outsourced multichannel customer experience management, expands its U.S. footprint with the opening of a new contact center in Richmond, Virginia. This new site will bring more than 500 new jobs to the Richmond area in Henrico County.

“We are excited to grow our substantial U.S. footprint and build upon a successful relationship with the Commonwealth of Virginia and its people,” said Miranda Collard, President of Operational Delivery, Teleperformance U.S.A. “At Teleperformance, our business is about transforming passion into excellence, and we are fortunate to welcome a new team of talented, passionate employees at our Richmond site.”

Teleperformance has enjoyed success in the Commonwealth of Virginia for more than ten years, with an existing contact center in the city of Marion. The new Richmond site represents Teleperformance’s second site in Virginia and its 23rd site nationwide. The contact centers provide customer care, technical support and customer acquisition programs on behalf of clients across a range of industries.

“We would like to thank the Commonwealth of Virginia and its people for their support and continued partnership,” said Collard. “We look forward to bringing new employment opportunities to the area and to being a part of this great community for years to come.”

“We are delighted to welcome Teleperformance into the Henrico business community,” said Patricia S. O’Bannon, Chairman of the Henrico County Board of Supervisors. “Teleperformance has a rich history internationally and we look forward to helping them grow in Henrico.”

Teleperformance will celebrate this site opening with a ribbon cutting ceremony on July 17th from 9:00 – 11:00 AM EST at its Richmond Contact Center at 2805 N. Parham Road.

Teleperformance employs more than 20,000 people in the U.S. across its 23 site locations. Approximately 700 of these people will be employed in the Commonwealth of Virginia.

About Teleperformance Group - Teleperformance, the worldwide leader in outsourced multichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection programs. In 2013, it reported consolidated revenue of €2,433 million ($3,236 million, based on €1 = $1.33).

The Group operates around 110,000 computerized workstations, with close to 149,000 employees across 230 contact centers in 62 countries and serving more than 150 markets. It manages programs in 63 languages and dialects on behalf of major international companies operating in a wide variety of industries.

Teleperformance shares are traded on the NYSE Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: SBF 120, STOXX 600 and France CAC Mid & Small. Symbol: RCF - ISIN: FR0000051807 - Reuters: ROCH.PA - Bloomberg: RCF FP

For further information please visit the Teleperformance website at:
Jim Phillips