Orlando, FL, October 10, 2014 --(PR.com
)-- For the third straight year, Peak Marble & Granite has received a high customer satisfaction rating from Talk of the Town News, earning it the prestigious Talk of the Town Customer Satisfaction Award in the Contractors — Countertops category.
The Talk of the Town Awards, presented by Talk of the Town News, honor companies and professionals that provide excellent customer service as reported by their customers through no-cost, user-review websites, blogs, social networks, business rating services, and other honors and accolades. This data is analyzed by a team of researchers who calculate a company’s CM Power Rating™. Only those that receive a 4-star to 5-star rating receive the Talk of the Town Customer Satisfaction Award.
Orlando-based Peak Marble & Granite specializes in custom fabrication and installation of countertops, working with all types of natural stone including granite, marble, onyx, soapstone, travertine and limestone. Additionally, the company works with man-made quartz products such as Silestone®, Cambria, Zodiaq® and Caesarstone. Customers have the option to purchase their materials directly from the distributors.
Company CEO Omar Marshall has a passion for the work, and it shows in every project the company completes, as well as how the staff works with customers. “The passion for the work is what sets us apart from other companies,” says Marshall. “It’s not about quantity, but about quality. We want to make sure our customers are happy. We make sure they are a part of their project as much as possible so they can be 100% satisfied and get exactly what they want. At Peak Marble & Granite, our customers come first.”
Peak Marble & Granite’s dedication to its clients is demonstrated by its high customer satisfaction ratings and three consecutive Talk of the Town Awards. “It feels great to know that all our hard work is not going unnoticed,” says Marshall. “Our number-one priority is to make sure our customers are 100 percent satisfied, not just with the end result but throughout the whole process from beginning to end. To know that I’m achieving that is a wonderful feeling words can’t even describe.”
Marshall acknowledges that his employees are a major factor in the company’s success and its multiple Talk of the Town Awards. “The passion, respect, motivation, dedication and value that we all have for the work and for our customers makes everything possible,” he says.
Excellent customer service is an essential component of every Peak Marble & Granite job. “We make sure our customers feel comfortable throughout the whole process and make ourselves available for them at all times for any questions or concerns they might have,” says Marshall.
About Peak Marble & Granite
Omar Marshall has been working in the industry since 2000, and he has been the CEO of Peak Marble & Granite for more than a decade. The company’s projects include kitchens, bars, tabletops, fireplace surrounds, tub decks, bathroom vanities and other custom jobs for both residential and commercial clients in Central Florida. The company’s commercial portfolio includes banks, restaurants, hotels and doctors’ offices.
Peak Marble & Granite is located at 2608 Kunze Ave. in Orlando. For more information, call 407-649-4185 or go online to www.peakmarbleandgranite.com.
About the Award and Sponsor
This is the sixth year Talk of the Town News has honored companies for achieving high levels of customer satisfaction with the Talk of the Town Awards. Businesses eligible to receive the award include, but are not limited to, beauty salons, spas, restaurants, bakeries, dentists, auto repair facilities, veterinarians, home repair and improvement contractors, florists, hospitals, and physicians.
For more information about the award or its sponsor, please contact Talk of the Town News at 877-498-6405 or go online to www.talkofthetownnews.com.