IDS Next Middle East Achieves Milestone of 500 Customers

IDS Next's Hotel ERP and other solutions are in use by hospitality properties across segment in the entire Middle East region.

Bangalore, India, December 17, 2014 --( IDS Next Business Solutions Pvt Ltd, a global leader in providing Hotel ERP and software solutions to hospitality and leisure industries, today announced that they have successfully acquired their 500th customer in the Middle East region. The company has software users across Middle East, including in United Arab Emirate, Bahrain, Saudi Arabia, Qatar and Oman.

“In the last two years, our customer base has more than doubled, and our direct presence in the region has helped us build a formidable reputation for offering robust, seamlessly integrated hotel software for every hospitality segment,” said Brijesh Surendran, Senior Vice President – Sales & Operations, ME, CIS & Turkey at IDS Next.

In a visionary move, IDS Next systematically expanded its solution set to offer Hotel 360. Thus, their Hotel property management system has evolved into a Hotel ERP. Recently, best-of-breed solutions like distribution, revenue management, business intelligence, online reputation management and mobility solutions have been seamlessly integrated into the Hotel ERP. “IDS Next’s comprehensive solution set has been designed to empower hoteliers to expand their online visibility, personalize their engagement with potential guests, grow room occupancy, enhance guest satisfaction and increase profitability, even while keeping costs down,” said Mr. Surendran.

“Today, we are the preferred hospitality software vendor for our customers in our chosen markets, and this is a sign of the significant trust the hospitality industry in the Middle East reposes in us. We also have the largest market share in the 3 and 4 star hotel segments in this region, and plan to aggressively grow our presence in other segments as well,” said Mr. Dinker Elayadath, Associate Vice President – Sales.

Echoing the same view on IDS Next’s achievement in terms of acquiring new clients, Mr. Binu Mathews, CEO, IDS Next said, “This is a proud moment for us. As the Middle East region is a very discerning and competitive market, it is to our credit that we have customers from restaurants to five star hotels and everything in between.”

Some of the prominent clients of IDS Next in the Middle East region include independent standalone properties and large chains like Ramee, Raintree Group, Eastern Mangroves, Anantara Resorts & Spa, Holiday Villa, Howard Johnson, Boutique 7, Grand Regal and a host of others. IDS Next’s FortuneNEXT 6i Enterprise seamlessly powers 900 plus rooms of Doha based Holiday Villa. Most importantly, most of their customers have been with them for nearly 2 decades.

IDS Next has a direct presence in the Middle East with a full-fledged sales and support team. To ensure that their customers’ mission critical operations are up and functioning optimally at all times, the company offers 24/7 support based in the region and this has been another of IDS Next’s competitive differentiator. The hospitality software pioneer is also expanding its offering to include golf, spa, condominium and timeshare solutions.

About IDS Next Business Solution
IDS Next Business Solutions is a global leader in providing Hotel ERP and technology solutions for the Hospitality and Leisure industries. We have earned the trust of over 3500 customers globally and have a strong presence in 40 plus countries across South East Asia, Oceania, Indian sub-continent, Middle East, and Africa. IDS Next’s clients include Ramada Hotels, ETA Star, Ramee, Sterling, Choice Hotels International, Swissôtel, Aitkens Spence, John Keells Group, Colombo Courtyard, Sarovar Hotels & Resorts, ITC Fortune Group, Royal Orchid Hotels, Pride Hotels, Keys Hotels, Golden Tulip and others.

IDS Next’s portfolio of capabilities include Software Development, Mobility Solutions and a range of next generation software products that address every segment of the hospitality industry, including independent hotels, chain hotels, business hotels, resorts, clubs, service apartments, limited service, and restaurants.

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Media Contact
Lilian D’Costa
Senior Manager – Marketing
IDS Next Business Solutions Pvt Ltd
Debi Prasad Sarangi
+91 80 2353 8042
Corporate Communications Specialist
Ph: +91 9986496849