Woburn, MA, January 29, 2015 --(PR.com
)-- Doctors Community Hospital will partner with Parlance Corporation to present “How to Please Callers and Wow Management” on January 29th at 2pm EST.
Mark Bedard, Marketing Director at Parlance, states, “The webinar will allow a new Parlance customer to tell their story first hand, from the call handling challenges they faced, to the evaluation of solutions and implementation of Parlance Operator Assistant to the results they’re seeing today.”
Dale Savoy, Sr., telecommunications Director at Doctors Community Hospital will join Bedard in presenting the webinar. “This has been a great solution to our needs,” says Savoy. “I’m happy to tell our story and show the improvements we’ve made with the help of Parlance.”
The webinar details are below:
How to Please Callers and Wow Management
How an automated/live operator partnership improved the caller experience, reduced costs, and made believers out of management.
In this 45 minute webinar you will learn how Doctors Community Hospital was able to:
· Improve the caller experience
· Reduce costs
· Make believers out of management
Thursday January 29th, 2015 at 2pm EST