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Chi Solutions, Inc., an Accumen company

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Chi Solutions, Inc. Launches Fourteenth Annual Comprehensive Clinical Laboratory Outreach Survey

Chi Solutions conducts an annual survey of laboratory outreach programs to determine trends, performance, and challenges.

Ann Arbor, MI, February 06, 2015 --( Amidst an increasingly complex healthcare climate, the sophistication of hospital, health system, and independent laboratories continues to increase along with market share gains measured by revenue and volume. Chi Solutions, Inc., the knowledge leader in the clinical laboratory industry, believes that the key to continued success for laboratories is the ability to utilize data and key performance indicators to drive growth and improvement initiatives. For the fourteenth year, Chi has launched a comprehensive national laboratory outreach survey and welcomes interest and participation from facilities of various demographics nationwide.

The survey culminates in presenting findings to those responsible for laboratory outreach programs on key elements of the business: how successful programs are doing and what strengths they possess, and for the programs with insufficiencies, what weaknesses exist and what corrective actions may be warranted. Access to industry data allows the laboratory to remain competitive and grow market share as an agile business enterprise, strengthen its core competencies, and develop additional expertise as a critical business unit of the hospital.

“Chi supports the goals and objectives of clinical laboratories with an expert-led team of professionals, data, and proven strategies to identify, implement, and replicate successful outreach programs,” said Chi CEO Dr. Kathy Murphy. Chi’s experienced laboratory outreach operations and sales specialists work seamlessly and collaboratively with hospital staff to execute critical tasks and projects to realize long-term sustainability and measurable outcomes.

With demands for more and more margin improvement in the face of substantial cuts in procedure payments, laboratories with outreach programs must have smarter structures to improve survivability. “In today’s healthcare environment, the challenge for hospital laboratories is to achieve efficiency in margin improvement and allocate resources toward clinical laboratory outreach activity that adds value to physician clients and other stakeholders,” said Dr. Murphy.

Conducted since 2001, Chi’s annual outreach survey highlights success stories from forward-thinking, hospital, health system, and independent laboratories whose efforts are already producing significant outcomes. To receive information on participation, please email

About Chi Solutions, Inc.
Chi Solutions, Inc. (Chi) is an Ann Arbor, Michigan-based, nationally-recognized clinical laboratory consulting and management firm focused on delivering revenue growth, cost savings, and optimized operations for hospitals, health systems, and hospital-owned independent laboratories. Chi’s expertise and specialty is transforming laboratories into economic engines. As the largest laboratory consultancy, Chi offers the broadest service offerings in the industry including strategic options; laboratory management; outreach growth and management; consolidation and integration; performance enhancement; advisory support in finance, operations, and outreach; benchmarking (Chi IQ™ By Viewics); and RVU tools.
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Chi Solutions, Inc.
Julie Stein

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