Parlance Corporation Announces New Article “The Auto Attendant Script: Make or Break the Caller Experience”

Woburn, MA, February 18, 2015 --( Parlance Corporation, a leader in enterprise auto attendant solutions, today announces a new article “The Challenges Associated with Developing an Auto Attendant Script” by Michele Gosselin, Service Engineer at Parlance Corporation.

Mark Bedard, Director of Marketing at Parlance Corporation, states, “This article looks at the pitfalls when developing an auto attendant script and some new methods to account for the human factor.” He continues, “Michele has played a crucial role in bringing the caller experience to the front of our offer, and she really nails it on this one in regards to the scripts used to interact with callers.”

The article is located in the Parlance Corporation Media Center at

Parlance Corporation
Parlance helps a growing number of healthcare facilities, colleges & universities, and large enterprises deliver a positive caller experience with auto attendant solutions that callers actually like. Elevate each caller experience, drive efficient operations, and move beyond the typical auto attendant.

For more information, contact:
Mark Bedard, Director of Marketing
Parlance Corporation
400 W. Cummings Park
Woburn, MA 01801
Tel: 888-700-6263
Parlance Corporation
Mark Bedard