Indianapolis, IN, March 16, 2015 --(PR.com
)-- Dialing Innovations announces the development of local phone number push technologies with a wide range of capabilities that are available to businesses throughout all of North America, South America, and Europe.
The local push technologies created by Dialing Innovations assign a local caller identification feature to a Direct Inward Dialing (DID) phone number in the branch exchange (PBX) systems being used by a business. This allows a call return without having to incur any long distance calling charges.
“Many telecommunication service providers offer local phone number push technology,” said Josh VonHauger, co-founder of Dialing Innovations. “We separate ourselves from our competitors by offering superior technologies that add analytics and business logic to the call back service process.”
The technology currently being offered by the majority of the service providers is limited to only a few features such as the local phone number push with a caller ID feature. Dialing Innovations is able to enhance the entire call back service process by adding status driven and dynamic scripting based on return call analytics. In addition to these features, Dialing Innovations can also combine text and email responses to the process.
“Our customers increase their contact rate up to 37% by using our services,” said Josh VonHauger. “When using call status driven texting or email communications our customers increase sales conversions by over 300%.”
The paradigm used by Dialing Innovations of taking a lead, transferring the lead into a hot call, adding a local phone number push to the return call process, and dynamic scripting can improve both the customer experience and call center service for any business. Local push provided by Dialing Innovations has also proven to decrease the amount of wasted leads, increase sales, as well as ensuring a higher return on investment. By continuing to strengthen its telecommunications services and software, Dialing Innovations is saving call centers up to 50% on their phone systems infrastructure while increasing the call center’s features and capabilities.
About Dialing Innovations
Dialing Innovations is a global provider of services and software designed to improve customer experience. Dialing Innovations provides complete call center solutions and telecommunications software that is designed to ensure continuous value and rapid return on investment. Since 2011, the company has serviced industry leaders in call center, resort management, lead generation, finance, automotive, and fund raising. Dialing Innovations is a U.S. based company headquartered in Indianapolis, Indiana. It can be reached toll free at 1-877-523-5384 or email firstname.lastname@example.org. For more information please visit www.dialinginnovations.com.