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Teleperformance U.S.A Expands in Columbus, Ohio with Major Technology Client: Creates 300 Permanent New Jobs

Teleperformance U.S.A Expands in Columbus, Ohio with Major Technology Client: Creates 300 Permanent New Jobs
Columbus, OH, May 24, 2015 --( Teleperformance, the global leader in outsourced multi-channel customer experience management, announced that it will expand its Columbus, Ohio facility, at 4339 Equity Drive in Hilliard, with the addition of a major technology client. The expansion will create nearly 300 new jobs in the Columbus area.

“Our clients have always seen Columbus as a great place for customer service and support and they recognize the area’s diversity, talent and education,” said Teleperformance U.S.A. President of Operational Delivery, Miranda Collard. “Columbus offers a unique growth opportunity for global companies like Teleperformance. We are excited to welcome 300 new employees to our team.”

To support the expansion of this major technology company, Teleperformance employees will provide high-level customer service for electronic products, software and related online services. Interested applicants should possess basic technical knowledge, computer skills and have customer-oriented career experience.

“We have already experienced an influx of applicants for these new positions,” said Jim Phillips, Vice President Talent Acquisition, and an 18-year employee of the company. “Interested candidates can apply online or in-person with a skill set assessment and interview. Applicants can walk out the same day with a great new career that will afford them the opportunity to learn and develop skills in an organization with exciting career advancement prospects.” Phillips himself started out as a Teleperformance customer service phone representative in Columbus, and now leads the Talent Acquisition team at the company’s corporate headquarters in Salt Lake City, Utah.

Teleperformance U.S.A. currently employs more than 27,000 people nationwide. Contact center positions available at the Hilliard facility include: service advisors, trainers, quality assurance analysts, and various leadership and client management positions. Those interested in applying for a job may do so at: or in-person at 4339 Equity Drive, Hilliard, Ohio.

About Teleperformance Group
Teleperformance, the worldwide leader in outsourced multichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisitions and debt collection programs. In 2014, it reported consolidated revenue of €2,758 million ($3,665 million, based on €1 = $1.33).

The Group operates around 135,000 computerized workstations, with more than 182,000 employees across 270 contact centers in 62 countries and serving more than 160 markets. It manages programs in 75 languages and dialects on behalf of major international companies operating in a wide variety of industries.

Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: STOXX 600, SBF 120, Next 150, CAC Mid 60 and CAC Support Services.
Symbol: RCF - ISIN: FR0000051807 - Reuters: ROCH.PA - Bloomberg: RCF FP.
Contact Information
Jim Phillips

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