Perth, Australia, June 24, 2015 --(PR.com
)-- TIM4biz Cloud Call Accounting
removes the headaches that are associated with classic call accounting software, not just for the customer but also for the dealer.
Classic, legacy call accounting systems require a database program and reporting engine be installed on a computer at customers' premises. These modules need to be maintained and backed up and when they fail it is typically the dealer that supplied the system that is held responsible.
That's why telephone dealers hate call accounting.
TIM Technologies created a new call reporting and call accounting system from the ground up to address this problem.
A small internet appliance is installed at the customers' premises. All the major components of the system including database servers, web servers and reporting engines are installed at the TIM4biz datacenter and are automatically backed up and maintained by TIM4biz staff.
The smallest customer has access to the same call reporting engine used by major corporations.
Improving the customers' experience was not enough. The dealers' experience had to be improved too.
The TIM4biz Reseller Portal allows dealers to view their trailing commission, quickly generate personalized quotations and centrally administer their customers.
TIM Technologies Pty Limited is a privately owned Australian research and development company specializing in cloud-computing and machine-to-machine business productivity solutions.