Nacogdoches, TX, September 10, 2015 --(PR.com
)-- The IARE Conference is designed to provide travel customer-contact service executives and professionals:
- Networking opportunities and the means to benchmark with industry experts, peers, partners and potential partners.
- A forum to gain industry insights, education and updates and be inspired by engaging keynote speakers, session leaders and other attendees.
- Multiple settings to truly connect with others that really understand the travel contact center industry.
In addition to being a Platinum sponsor for the event, Etech's Executive Vice President of Customer Experience, Jim Iyoob will be leading the session "Three Ways to Build Trust, Right Here, Right Now" on Tuesday, September 22nd. Creating an effortless customer experience is all about the consumer. Jim will share examples of actual good and bad social experiences and will address channel preference, timely response, and creating easy experiences.
For more information about the 30th Annual IARE Conference, http://www.iare.com/i4a/pages/index.cfm?pageid=3381
For more information about Etech Global Services, Visit: www.etechgs.com
About Etech Global Services
Etech Global Services is a leading contact center and technology solution provider with more than 2,500 employees in nine locations worldwide. Etech understands the importance of customer relationships and is committed to making a remarkable difference for their clients. All of Etech's solution strategies are driven by the 'voice of the customer'. Stringent QA processes ensure an ever-improving customer experience as well as ensuring the highest integrity and quality possible. These differences allow Etech to provide innovative technology, industry-leading service, stellar CSAT scores, and high performing sales and service solutions that enable Etech's clients to build stronger brands, strengthen customer relationships, and gain market share. For more information: www.etechgs.com