Harleysville, PA, October 26, 2015 --(PR.com
)-- Harleysville, PA-based leaders for MSP (Managed Service Provider) software, Nilear, LLC is now inviting companies across the country to review their full range of ConnectWise support software products. The company’s range includes products such as Real Time Ticketing, which is designed to help evaluate how team members are inputting and using the information within ConnectWise, as well as ConnectActive, a tool designed to help populate a company’s ConnectWise contact list by interrogating each company’s Active Directory. The NilearOS suite is the ideal set of tools for progressive MSP firms.
MSP companies across the marketplace now depend on the latest software to help them capitalize on their investment in management systems such as ConnectWise. ConnectWise can be utilized to help teams work more productively and meet their long-term objectives, but only by enhancing the system with the latest software can the optimal result for each MSP company be achieved. Nilear, LLC is now helping firms improve the performance of their ConnectWise systems with the latest support software.
Included within the ConnectWise suite is the Real Time Ticketing product. Real Time Ticketing has been created by the Nilear team to provide real-time information to all staff on the status of a ticket. The product helps management teams gauge how well staff members are updating their ticket, as well as evaluate the quality of information within the tickets. Additionally, Real Time Ticketing can help keep teams working towards resolving ticketing challenges and increase their quality of customer service over time.
More About Nilear, LLC: A division of Christo Consulting, Nilear, LLC is a leading Managed Service Provider (MSP) that is based in the Greater Philadelphia Area. Since November of 2012, NilearOS has supplied over 10,000 service techs/engineers with the NilearOS suite to improve their company profitability. The tool has since helped Nilear, LLC win many marketplace awards for innovation, such as the Partner’s Choice Award at IT Nation. To learn more, please visit www.nilearos.com or get in touch today by contacting the company offices at 1-888-932-2676.