Fairfax, VA, December 25, 2015 --(PR.com
)-- Design-builder Michael Nash Design Build & Homes has received Talk of the Town News’ highest possible customer satisfaction rating of 5 stars for the past five years, earning it the 2015 Talk of the Town Customer Satisfaction Award in the Contractors — Home Builders & Developers category.
The Talk of the Town Awards, presented by Talk of the Town News, honor companies and professionals that provide excellent customer service as reported by their customers through no-cost, user-review websites, blogs, social networks, business rating services, and other honors and accolades. This data is analyzed by a team of researchers who calculate a company’s rating. Only those that receive a 4-star to 5-star rating receive the Talk of the Town Customer Satisfaction Award.
Michael Nash has been serving the greater Washington, D.C. area for 30 years, designing and building custom homes and remodels of all types for residential clients. “It all started with that crazy idea of doing the things we are very much passionate about,” says company President/CEO Sonny Nazemian. “And now, looking back to our humble beginnings, it’s really amazing to realize that we are now changing other people’s lives by helping them achieve their ‘dream home.’”
With a goal of making clients’ dreams and visions come to life, Michael Nash has a strong focus on customer service. “We believe that our clients’ satisfaction should always be the top priority,” says Nazemian. “We’ve built and continue to run the business in truth and honesty. We’ve worked so hard to achieve the credibility that we are enjoying now. We are proud to say that whatever happens, we will always strive to make our clients satisfied and happy, because without them, we’re not what we are today. Our clients have entrusted us with their homes and lives; we won’t waste that.”
Michael Nash is able to provide top-notch customer service thanks to its tools; technology; fresh, creative ideas; and, most importantly, the best people in the industry who have a heart for what they do. “Excellent customer service means having the dedication and knowing how important time and quality are to your clients. It’s considering their priorities and striving to be both effective and efficient and addressing their concerns and issues,” says Nazemian. We do this by having a clear and open communication to our clients through different mediums such as, but not limited to, social media, one-on-one interaction and more.”
“We consider customers as the best asset every company could ever have,” says Nazemian. “As an active member of the business industry, we feel that we are accountable to our clients in so many aspects. Winning this award will definitely inspire us to be a better version of ourselves. It shall be our reminder not to settle on wherever we are now, and to keep aspiring to be better, bigger and be on top.”
About Michael Nash Design Build & Homes
Michael Nash’s services include home additions, bathroom remodeling, kitchen remodeling, basement remodeling, garage additions, outdoor living spaces, interior design and new custom homes. Its showroom is located at 8630A Lee Hwy. in Fairfax, Va. For more information, call 703-940-9682 or go online to www.michaelnashkitchens.com. Follow the company on Twitter at twitter.com/michaelnash or on Facebook at www.facebook.com/michaelnashdesign.
About the Award and Sponsor
This is the seventh year Talk of the Town News has honored companies for achieving high levels of customer satisfaction with the Talk of the Town Awards. Businesses eligible to receive the award include, but are not limited to, beauty salons, spas, restaurants, bakeries, dentists, auto repair facilities, veterinarians, home repair and improvement contractors, florists, hospitals, and physicians.
For more information about the award or its sponsor, please contact Talk of the Town News at 877-498-6405 or go online to www.talkofthetownnews.com.