Stabio, Switzerland, February 21, 2016 --(PR.com
)-- Loway, a leading provider of solutions for call-centers based on the Asterisk PBX technology and PaloSanto Solutions, the Elastix® Company, today announced the successful completion of certification testing of Loway WombatDialer using PaloSanto’s Elastix®, the leading open source telephony platforms in Latin America, and the addition to the Elastix addon Store online portfolio.
WombatDialer is highly scalable, multi-server, easy-to-use telecasting platform developed to work with an existing PBX. It works natively with the QueueMetrics call-center monitoring suite in order to produce advanced campaign analyses, reports and insights.
WombatDialer addon for Elastix offers a broad range of integrated services and features like easy automated installation, high scalability from one to hundreds of outbound lines on multiple servers, a pervasive security model with extensive auditing capabilities, a strong real-time monitoring capabilities and much more.
"We are excited to bring our partnership with Palosanto to a higher level, we started with the QueueMetrics monitoring suite certification years ago and QueueMetrics ended to be the official reporting tool for Elastix Call-Center Pro solution. Now we want to provide Elastix customers with a complete suite capable of performing inbound analyses and outbound structured campaigns," said Lorenzo Emilitri, Founder of Loway.
“Loway is a company with a high degree of functionality in their solutions and we are pleased to have them on our Market Place. The launch of WombatDialer allows professional users of Elastix have an additional tool for its call center operations,” said Paul Estrella, Product Manager at Elastix.
The integrated Elastix-Loway system delivers a complete, reliable and performing call-center solution able to take professional call-centers to the highest standards of efficiency and quality.
For more information on WombatDialer, visit http://wombatdialer.com/
The release of WombatDialer addon for Elastix comes with a special free webinar event and launch promotion the 9th of March.
More Info at http://www.elastix.com/en/news