Jaipur, India, March 23, 2016 --(PR.com
)-- The Phone Support (TPS), Systweak Software’s Technical Support center recently joined the 100 thousand customers club. TPS’s highly competent technical support team is consistently catering to over 120,000 customers worldwide. It has more than 600 employees who have serviced over 250,000 devices since the inception of the company.
The Phone Support is the outsourcing branch of Systweak, an accomplished IT solutions company based out of Jaipur, India. Initially conceived as a help-line for specific software queries, TPS today provides advanced technical support for both portable and non-portable devices. On call support services provided by TPS include (but are not limited to) Malware Removal, System Installation and Configuration, Network Protection, and System Diagnostics.
“TPS was primarily set up to guide users with very little to no technical knowledge. With advancement in technology, we upgraded our team to provide more advanced and supplementary support across a varied range of software services. Customer satisfaction is our priority, and if the numbers are anything to go by, we have been able to deliver on that front consistently,” said Shrishail Rana, CEO, Systweak Software.
“Computers have become a way of life. Although life has become easy with this invention, more and more people are faced with technical challenges on a daily basis. Our team works tirelessly towards providing such users the best possible solution to their technical difficulties, big and small,” added Apoorv Garg, Operations Head, TPS.
The Phone Support has its largest customer-base in North America followed by several countries in Europe.