Tel Aviv, Israel, August 16, 2016 --(PR.com
)-- Cellcom Israel has deployed RAD’s award-winning Service Assured Access (SAA) solutions to boost service quality for its customers.
Cellcom Israel is the largest mobile operator in Israel and also offers fixed-line services. Cellcom Israel has chosen RAD’s performance monitoring overlay solution as an add-on to its existing network to constantly monitor service performance and solve issues before they turn into problems that affect its customers. This allows Cellcom Israel to identify and segment performance degradation for mobile and IPTV services.
The solution supports thousands of eNodeBs and provides deep visibility throughout the transport network. Intuitive graphs and reports help Cellcom Israel to quickly take action where and when it is needed.
“We’re operating in a very competitive market, so we were looking for the most advanced, yet field-proven solutions to roll out new services quickly and to ensure top performance for our customers,” explained Ron Shvili, Cellcom CTO and Vice President of Technology and Engineering.
“With RAD’s Service Assured Access solutions, we found a rich portfolio that helps us deliver advanced business services and revolutionize the way we monitor and troubleshoot our mobile backhaul infrastructure and TV broadcast network.”
Delivering the Best Customer Experience
“RAD helps us add PM capabilities seamlessly into our network,” stated Baruch Bar, Cellcom Israel’s Head of Access Technology Department.
“This allows us to proactively monitor and isolate faults in third-party carriers’ leased lines and our own microwave chains,” he added. “The key decisive criteria for us when selecting RAD were the advanced RADview management tools, RAD’s responsiveness and value for money.”
“Israel’s leading mobile carrier, Cellcom Israel, found that RAD’s SAA solutions fitted its needs,” said Franck Darmon, Vice President of International Markets at RAD. “With its unbeatable performance management suite, RAD’s performance monitoring solution allows Cellcom Israel to offer its customers a high quality service. Moreover, it also facilitates the quick provisioning of new competitive services.”
RAD is a global telecom access solutions and products vendor. Our Service Assured Access solutions for mobile, business and wholesale service providers are designed to improve the way they compete: service agility to minimize time to revenue, complete visibility of network performance for greater operational efficiency, and better QoE to reduce churn. We are at the forefront of pioneering technologies, such as: virtual CPE (vCPE), MEF Carrier Ethernet 2.0, Carrier Ethernet and IP performance monitoring, hardware miniaturization, and synchronization over packet. Founded in 1981, RAD has an installed base of more than 14 million units, and works closely with Tier 1 operators and service providers around the globe. RAD is a member of the $1.25 billion RAD Group of companies, a world leader in communications solutions. www.rad.com