BillRun Implements Billing and CRM Systems at Monaco Telecom
BillRun Technologies Ltd., a Tel Aviv based billing company specializing in open-source and cloud solutions, has completed implementation of an advanced billing system for quad-play communication services at Monaco Telecom (MT). The financial scope of the project is worth several hundreds of thousands of dollars.
MT services the Principality of Monaco - a territory of only 2.02 sq km with a population of 40,000 inhabitants, and the world’s most densely populated state. Located on the French Riviera, bordering Italy and Switzerland, Monaco hosts more than 300,000 tourists a year, of which approximately 100,000 are guests at conferences and meetings.
This demographic constraint presents a sizable challenge for MT - the principality's owned telecom company, which has chosenBillRun to implement its new comprehensive billing and customer care solution, following BillRun’s successful implementation of a billing system at Tel Aviv-based Golan Telecom.
Martin Péronnet, CEO of Monaco Telecom, says “We are carrying out a full transformation of our IT, from a legacy multi-vendor complex and CAPEX / OPEX-intensive system with 124 different applications and a lot of dependencies and rigidity - to a full open-source as a simple as possible solution. It is probably one of the first times in the world that an incumbent operator offering a complete B-to-B and B-to-C telecom solution for mobile, fixed, television, voice, data and hosting has accomplished such a transformation. Our purpose, in time, is to master all developments in house, to cut our IT costs by 75%, and to provide an efficient, simple and flexible system to our customers. We have chosen BillRun as our partner because BillRun is one of the best open-source billing systems, and, with the BillRun team, we have been able to deliver almost all the B-to-C in a year and a half. We are confident we will reach full project completion and that the choice of BillRun was the right one.”
Open-source architecture leveraged to integrate complex systems
Ofer Cohen, CEO of BillRun, noted that the open-source project took one year. “This is BillRun’s first project outside Israel,” he says “and included an entire reassessment and integration of MT’s core and supplementary systems with BillRun.”
"In the first phase of the project we implemented BillRun’s billing and CRM systems for VoIP and Broadband for MT. In the second phase we implemented these applications for mobile and VoD (Video on Demand) environments."
Cohen added that "The Development was carried out in collaboration with MT’s IT and development teams. The BillRun team successfully migrated the company’s outdated proprietary system to an open-source architecture, including training and transfer of knowledge. This highly complex project involved close cooperation of multiple teams from both companies, and the system has been fully operational since May 2015, resulting in a highly satisfied customer.”
“Using open-source systems,” says Cohen, “means that MT is not bound to any specific vendor. Following our success with MT, we intend to expand BillRun’s global activities."
More info on www.billrun.com