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Teleperformance U.S.A Expands in Abilene, Texas

Creates 200 New Jobs

Teleperformance U.S.A Expands in Abilene, Texas
Abilene, TX, July 16, 2016 --( Teleperformance, the global leader in outsourced omnichannel customer experience management, recently announced that it will be expanding its Abilene, Texas facility at 949 S. Judge Ely Blvd. with the recent addition of a new client. This growth will bring around 200 new career opportunities to the Abilene area.

“Our clients have always seen Abilene as a great place for growth,” said Teleperformance U.S.A. President of Operational Delivery, Miranda Collard. “They recognize the area’s diverse, well-educated, talented workforce. Abilene offers a unique advantage to employers like Teleperformance because of the strength of the community and its citizens. We are excited to continue our growth in this area and are grateful for our dedicated, hard working employees.”

The inbound customer contact center in Abilene supports several existing clients, and one of the largest of such clients has provided Teleperformance this opportunity for expansion into the Abilene market. Employees at this center will provide technical support for an American multinational technology company.

“Hiring for these positions has already begun and starting salaries are around $10 per hour,” said Jim Phillips, Vice President Talent Acquisition, and an 18-year employee of the company. “Applicants can apply online or in-person, followed by an interview and skill assessment. They can walk out the same day with a great new career that will allow them the opportunity to learn and develop their skills to move up within the organization.” Phillips started as a phone agent in Columbus, Ohio and now resides in Salt Lake City, Utah working at the company’s headquarters.

Teleperformance currently operates 33 sites across the country, with around 25,000 employees in the U.S. through its contact center sites and work-at-home programs. Globally, the company has presence in 65 countries and more than 190,000 employees. It is the largest outsourced customer experience provider in the world, and was recently recognized as a 2016 Top 100 Global Outsourcing Service Provider by the International Association of Outsourcing Professionals® (IAOP).

Contact center positions available at the Teleperformance facility include, but are not limited to, Service Advisors, Trainers, Quality Assurance Personnel, and various leadership and client management positions. Those interested in applying for a job may do so at: or in person at 949 S. Judge Ely.

About The Teleperformance Group
Teleperformance, the worldwide leader in outsourced omnichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection programs. In 2015, it reported consolidated revenue of €3.4 billion ($3.7 billion, based on €1 = $1.11).

The Group operates 147,000 computerized workstations, with close to 190,000 employees across around 311 contact centers in 65 countries and serving more than 160 markets. It manages programs in 75 languages and dialects on behalf of major international companies operating in a wide variety of industries.

Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: STOXX 600, SBF 120, Next 150, CAC Mid 60 and CAC Support Services. They also have been included in the Euronext Vigeo Eurozone 120 index since December 2015, with regard to the Group's performance in corporate responsibility.

Symbol: RCF - ISIN: FR0000051807 - Reuters: ROCH.PA - Bloomberg: RCF FP

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Jim Phillips

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