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Sutton and East Surrey Water Discussed Prevention for DRIP - Data Rich, Information Poor

SMi Group release new interview with Innovation Manager of Sutton and East Surrey Water, Jeremy Heath, ahead of his talk at the 6th Annual Smart Water Systems this April.

London, United Kingdom, February 15, 2017 --( SMi Group have released an interview with Jeremy Heath, Innovation Manager at Sutton and East Surrey Water, ahead of his talk at the 6th annual Smart Water Systems conference in London on 24 and 25th April 2017.

At the conference, Jeremy will discuss the smart network developments by giving an update on data collection, processing, display and mobilisation.

With over 20 years of experience in the Water Industry, and a background in both mechanical engineering and database applications, Jeremy is responsible for the management of innovation within SESW. This involves both the development of an innovation culture and the introduction of new technologies into the Water Industry, in particular the Smart Water Network. This innovative network will be built on enhanced sensors, a communication layer, intelligent processing, intuitive graphical displays and workforce mobilisation.

In the run up to the conference, SMi spoke to Jeremy about his work and data communications.

How would you define the smart water industry from your view?
"We’re still finding our way a bit. The technologies involved are really new and stitching them all together into a workable solution is a real task. It takes a challenging combination of IT, communication systems, network knowledge, data analysis and presentation solutions, and many of these are at the cutting/bleeding edge. However, there is real enthusiasm for a working solution and we are seeing some really great trials."

How does Sutton & East Surrey Water prevent DRIP?
"A lot of it is about data ownership. Ensure that staff make good use of the data and feel a sense of responsibility for making sure it is correct. The other key point is to process and disseminate the data as near to real time as possible. When data is trustworthy, accurate and timely, it is an invaluable tool."

What improvements does the smart water industry need?
"Discussions with our customers to develop the most effective use cases for the smart networks. There is a danger that we carry out this work simply because the opportunity is there, but these networks must drive both increased network knowledge and customer satisfaction."

The full interview is available to read in the event download centre at

Notable presenters at the conference include: Thames Water, Scottish Government, WaterSmart Software, United Utilities, Veolia, Northumbrian Water, Severn Trent, Southern Water, Energy Saving Trust, Irish Water, University of Exeter.

Latest registered attendees for the event include: Anglian Water, Jersey Water, Thames Water, Bristol Water, South East Water, South Staffs Water, Scottish Water, Oxera, Kamstrup, Wheatley Associates Ltd, VCS Denmark, De Watergroep, RWE and Sensus UK Systems Ltd. For an example of who you could meet, please download the past attendee list from our website.

For those looking to attend, there is a £100 early bird saving available online ending on 28th February 2017.

SMi’s 6th annual conference:
Smart Water Systems
24th - 25th April 2017
Copthorne Tara Hotel, London UK

Contact Information:

Media: contact Theresa Chung on +44 (0)20 7827 6068 or email
Delegate Registration: contact Andrew Gibbons on Tel: +44 (0)20 7827 6156 / Email:

About SMi Group

Established since 1993, the SMi Group is a global event-production company that specializes in Business-to-Business Conferences, Workshops, Masterclasses and online Communities. We create and deliver events in the Defence, Security, Energy, Utilities, Finance and Pharmaceutical industries. We pride ourselves on having access to the world’s most forward thinking opinion leaders and visionaries, allowing us to bring our communities together to Learn, Engage, Share and Network. More information can be found at
Contact Information
SMi Group
Theresa Chung
+44 (0)20 7827 6068

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