Oceanside, NY, June 08, 2017 --(PR.com
)-- South Nassau Communities Hospital has named Melissa Hershfield, MSN, RNC, CPHQ, assistant vice president for regulatory affairs, performance improvement and management. Ms. Hershfield brings more than 25 years of diverse and progressive experience from the acute care setting in nursing, service excellence, quality and patient outcomes to South Nassau.
This also includes her role as a director-at-large for the New York State chapter of the National Association for Healthcare Quality (NAHQ). The nation's leading membership association of healthcare quality and service excellence administrators, NAHQ is consulted by the federal and state governments for direction and insight on healthcare quality policy and regulation nationally and statewide.
"Melissa has forged a career of achievement and marked outcomes in healthcare quality and safety and patient satisfaction and has demonstrated a broad understanding of healthcare leadership and administration," said Ruth Ragusa, RN, Senior Vice President for Quality and Care Management. "We are certain that her experience and expertise will be integral to the hospital's continual quest to improve the patient experience and the quality of the healthcare that we provide."
In her role, Ms. Hershfield will serve in both the Performance Improvement Department and the Performance Management Department. She will spearhead South Nassau's quality management initiatives and facilitate improvement teams, while overseeing the hospital's implementation and compliance with regulatory requirements.
Prior to coming to South Nassau, Ms. Hershfield served as the Nursing and Quality Management Executive at Northwell Healthcare System's Manhattan Eye, Ear and Throat Hospital/Lenox Hill Hospital. Prior to that she was the Director of Quality Management at Northern Westchester Hospital. A graduate of Western Governors University with a Master's of Science in Nursing Leadership, Ms. Hershfield holds multiple certifications in Healthcare Quality Professional, High Risk Obstetrics and Just Culture.