Seattle, WA, July 17, 2017 --(PR.com
)-- “Our partnership with MEA Financial speaks to the needs of Credit Unions who require an on-premise text messaging solution that integrates with industry core systems – Symitar, D+H, FiServ,” says Mark Johnson, CU Texting President. “MEA’s established track record with Banks and Credit Unions of all asset size is what sets them apart,” adds Johnson.
Building on the industry-leading suite of banking products offered by MEA Financial Enterprises, Text Concierge by MEA offers the ability to channel text and other nontraditional communication methods into a single repository for both conversational replies, one-way short code, and archive.
“CU Texting has become a trusted advisor in the industry guiding Credit Unions to text based member engagement solutions with a track record of successful clients and partnering is a great opportunity for MEA,” according to Ed W. Rhea, MEA’s President and CEO.
“MEA developed Text Concierge to meet the specific needs of Banks and Credit Unions looking to engage with customers via today’s preferred communication method. Text message based customer service is becoming part of everyday life and financial institutions are beginning to identify and fill this service channel,” adds Rhea.
“The ability for Text Concierge to handle text transfers and containerize staff messaging makes it the ideal platform for Credit Union contact centers, lending groups and collections departments,” Johnson added.
About CU Texting
Based in Seattle, Washington, CU Texting is an SMS and Landline Text Messaging sourcing consultant working with Credit Unions who are seeking to implement messaging across departments, groups, and locations. More information can be found at www.cutexting.com.
About MEA Financial Enterprises
MEA provides complete software solutions, including Text Concierge, Mobile Access mobile banking, Voice Access telephone banking and MEALink credit card processing to small and medium sized community financial institutions. MEA’s solutions provide superior functionality, are easy to integrate, and offer enhanced levels of cost efficiency along with exceptional customer service. More information about MEA can be found at www.meafinancial.com.