KLAS’ Single Sign-On Study Uncovers Driving Forces in Adoption
KLAS found that Single Sign-On is more of a when than an if technology, even if the only push toward adoption is meeting the requirements of HIPAA, JCAHO and other patient safety initiatives. Most healthcare providers report their vendors perform well. However, with adoption being a matter of time, providers in the process of selecting an SSO solution often wonder what the differences are among vendor offerings, what advice other providers offer when making an SSO decision.
KLAS discovered that a significant percentage of provider organizations using SSO in their facilities reported improvements in clinician workflow and satisfaction. One of the biggest factors in successful implementation of SSO resulted from selecting the right product for an organization and educating the end-users about its functionality. One provider put it this way: “The best way to prevent problems is to understand exactly how the product will be used within the organization.”
Based on the data gathered, KLAS found that SSO is more of a when than an if technology, even if the only push toward adoption is meeting the requirements of HIPAA, JCAHO and other patient safety initiatives. Most healthcare providers report that their vendors perform solidly. However, with adoption being a matter of time, providers in the process of select an SSO solution often wonder what the differences are among vendor offerings, what advice other providers offer when making an SSO decision and which vendor provides the solution that would best fit their facility.
KLAS’ 422 page report explores healthcare providers’ opinions about vendor offerings for both SSO and Context Management due to the complementary nature of the two technologies. Products included in this study are Fusion by Carefx, Encentuate Single Sign-On, Imprivata OneSign Single Sign-On, Novell SecureLogin and Sentillion Vergence Single Sign-on. Preliminary data was also included for CA Single Sign-On (eTrust), HealthCast eXactACCESS and Passlogix v-GO SSO. Additional vendors, mentioned by providers for inclusion in a potential future study, were IBM, Oracle, RAS, Protocom and Citrix.
For more information about this or other reports, visit KLAS’ website www.KLASresearch.com or contact marketing@KLASresearch.com.
KLAS is a research firm that specializes in monitoring and reporting the performance of healthcare’s information technology (HIT) vendors. KLAS’ mission is to improve HIT delivery by independently measuring vendor performance for the benefit of our healthcare provider partners, consultants, investors, and vendors. Working together with executives from over 4500 hospitals and over 2500 clinics, KLAS delivers timely reports, trends, and statistics, which provide a solid overview of vendor performance in the HIT industry. KLAS measures performance of software, professional services, and medical equipment vendors. For more information, go to www.KLASresearch.com, email marketing@KLASresearch.com, or call 1-800-920-4109 to speak with a KLAS representative.
All KLAS data and reports are © 2008 KLAS Enterprises, LLC. All rights reserved.