Stabio, Switzerland, September 21, 2017 --(PR.com
)-- Loway, worldwide leading provider of solutions for call-centers, announced today that it will attend Gitex 2017 in partnership with DVCOM Technology.
GITEX Technology Week is a must-attend event located in Dubai. For 37 years, visionaries and tech pioneers have been descending on Dubai to witness the technology that has inspired generations and innovations that are set to change the world of technology.
Loway will present the new call center management software lineup at DVCOM Technology booth.
" QueueMetrics sets up modern standards in performance measurement, statistics and reporting for call centers based on the Asterisk PBX technology, whileWombatDialer is a flexible, easy to use outbound dialing platform and a perfect complement to QueueMetrics. We are proud to present the new release during Gitex at our live demo station," said Renjan George, CEO of DVCOM.
Meet DVCOM team at booth Z-C10, where they will guide you through the new features of the Loway call-center solutions family and introduce you to the release 17.06 of QueueMetrics and the new predictive dialer WombatDialer.
The QueueMetrics suite collects Asterisk PBX data generating real time and historical reports for over 180 metrics, covering all the key categories of call center advanced management.
Release 17.06 introduces several new features such as a professional “Wallboard editor” that lets you create personalized wallboards to get real time overview of the state of the call center, a DirectAMI mode that makes any interaction with the PBX snappier, richer configuration editors and several new reports for supervisors.
QueueMetrics call center suite is available both on premise and hosted cloud service.
For more information about QueueMetrics visit the official website at www.queuemetrics.com
For more information about DVCOM Technology visit https://datavoiz.com
For more information about Gitex 2017 visit www.gitex.com
Loway Switzerland is a leading software development company providing professional management solutions for contact-centers. Its renowned QueueMetrics sets up modern standards in performance measurement, statistics and reporting for call centers based on the Asterisk PBX technology, while WombatDialer is a flexible, easy to use, predictive dialing platform and a perfect complement to QueueMetrics on-premise or cloud software.
For more information about Loway or to become a Loway partner, please visit www.loway.ch.