Los Angeles, CA, October 18, 2017 --(PR.com
)-- M-Theory today announced that it is leveraging CA Unified Infrastructure Management (CA UIM) to optimize service levels of its private cloud offerings.
Through its expertise and investments, M-Theory has established a unique, compelling set of services. The company’s CapEx-as-a-Service™ (CaaS™) offering represents a fundamentally different way for customers to acquire and use technology. Through this offering, M-Theory delivers fully customized, single-tenant private clouds - and it runs them wherever the customer wants. These private clouds represent complete IT infrastructures and environments that power mission-critical business services, including application development and delivery, unified communications and data center services.
From its headquarters in the Silicon Beach area of southern California, M-Theory serves customers across the country. The company operates a state-of-the-art data center facility that has been audited for compliance with SSAE 16 and SOC 2, type II standards. In addition, M-Theory has partner data center facilities in Atlanta, Dallas, Miami, New Jersey and New York.
When they sign on for CaaS offerings, customers rely on M-Theory to support their most critical business services. Consequently, it was essential that the private clouds M-Theory manages deliver optimized service levels and high availability at all times. Achieving these objectives had been a challenge for the team at M-Theory in recent years, however.
To meet their business and service level objectives, M-Theory sought to employ a new monitoring platform that would address a couple key requirements:
· They needed a solution that would provide intelligent event management and threshold customization so they could minimize alert “noise,” while ensuring critical events were always detected and acted upon.
· Their monitoring platform had to deliver comprehensive monitoring coverage so they could track any systems and services that customers’ business-critical services relied upon, including converged infrastructures, networks, telecommunications equipment, power supplies, servers and applications.
Given the criticality of service levels, and the monitoring platforms they use to manage them, the operations team at M-Theory went through a rigorous examination of solutions available.
Over the course of a year, staff evaluated many solutions, doing lengthy proof-of-concept trials and integration testing. Through this process, CA and the CA UIM solution emerged as the clear winners.
“CA UIM was unique in its ability to address all our key requirements,” explained Chant Vartanian, M-Theory Founder and CEO. “With CA UIM, our operations teams can intelligently manage event data so they can immediately spot issues and address them. In addition, they can gain the insights they need to preempt issues before they occur, so our customers’ business users always receive the availability and responsiveness they need.”
With its comprehensive coverage and intelligent event management capabilities, CA UIM is helping M-Theory enhance service levels, improve operational efficiency and boost the agility of its customers and its business. Plus, with CA UIM, M-Theory will be able to optimize responsiveness and availability of the private cloud environments it manages, helping ensure they deliver the quality services that boost customer sales, satisfaction and retention.
To learn more about M-Theory and the company’s selection and use of CA UIM, be sure to download the M-Theory case study
developed by CA.
About M-Theory Group
M-Theory’s mission is to disrupt the traditional methodology of technology acquisition. As a dynamic emerging growth company, we aim to deliver innovative technology solutions that serve multiple verticals such as Finance, IT, Healthcare, Venture Community, Manufacturing, Software, Business Services, Entertainment, Legal, Gaming, and Telecommunications. With privacy, compliancy, and redundancy as our mantra, M-Theory provides enterprises the ability to obtain, maintain and sustain their Mission Critical technology initiatives. To learn more, visit www.m-theorygrp.com