Johannesburg, South Africa, November 30, 2017 --(PR.com
)-- ClaimVantage Business Development Manager, John Murphy presented at the 4th Annual Insurance Claims Conference in Johannesburg recently. John discussed the digital transformation taking place across insurance claims departments globally at the event in the Indaba Hotel Fourways Johannesburg on November 29th and 30th.
This Annual Claims Conference focuses on current trends, threats, and opportunities for insurers and claims teams. This year, the event covered many topics, including, achieving claims management excellence, identifying insurance fraud, and digital transformation.
ClaimVantage, a leading international technology provider of claim management software, is well placed to discuss global trends in the insurance market. There is an increasing trend across the industry to replace age-old legacy systems with cloud-based solutions. Not only does cloud-based software reduce costs, but it’s also continually updated, so you never have legacy software. ClaimVantage’s ClaimFirst Solution offers insurers the flexibility and scalability to support business growth in the current economic climate.
One of the most significant advantages of implementing the latest technology in the back-end is to support the customer-facing front-end. No more paper files and accessing multiple systems to get claims data. Customer service agents should be able to access real-time claim data in one place, streamlining the process, improving turnaround times and hence, improving customer service.
ClaimVantage software is built on the Salesforce Force.com platform leveraging the underlying Salesforce architecture. Taking advantage of Salesforce’s rollout of Einstein Artificial Intelligence, Chat Bots, and enhanced analytical solutions through Wave, puts ClaimVantage at the forefront of the industry.
To receive a synopsis of the presentation, contact ClaimVantage.
ClaimVantage is the leading provider of cloud-based Life, Health and Absence claim management software solutions. The company, headquartered in Dublin, Ireland, has a second office in Portland, Maine, and several global operations. ClaimVantage provides cloud-based, automated claims processing solutions that drive efficiency, accuracy, and productivity to a wide-range of insurance companies, Third Party Administrators (TPAs), and employers around the world, including two of the top three carriers in Canada, and four of the top ten carriers in the US.
For more information about ClaimVantage, visit www.claimvantage.com.