Help Desk Migration SaaS Rolls Out Automated Parature Migration

Ternopil, Ukraine, December 16, 2017 --( Help Desk Migration, an automated solution for transferring data between different help-desk platforms, announces its new release that supports Parature migration.
From now on, users can make use of Help Desk Migration service to have all of their data moved from Parature to another help desk software of their choice supported by HDM, or vice versa in a matter of a few hours. In view of the recent announcement of Parature platform being terminated in May 2018, the rolled out HDM release is likely to be relevant to existing Parature users who are looking for a tool to have their data transferred to an alternative help-desk platform. Among the most popular HDM users’ software choices are Zendesk, Freshdesk,, Kayako, HelpScout, etc.

What Parature objects can be migrated with Help Desk Migration service?







Staff groups

Knowledge base

Moreover, HDM users get to select extra migration features:

data filtering, convenient to get rid of obsolete or irrelevant entries and have only necessary and up-to-date data moved to the new help desk system

transferring any module data (including custom built ones)

having other specific migration requirements satisfied upon request, with Custom migration service available for complex projects

Peculiarities of Parature migration with Help Desk Migration service

the migration is fully automated, so there is no risk of data loss, unlike manual migration

the process of data transfer is very fast - depending on the size of the database, it takes a few hours on average

it works even for heavily customized platforms, thanks to the custom fields mapping option (allows to select into which objects the existing Parature custom fields contents will be moved on the target platform). HDM is the only service providing this type of high-end functionality.

migration from Parature requires no software installations, as the service is cloud-based

the service is accessible for users without specific skills, since setting up a help desk platform migration is as simple as filling out a few text fields

free, no credit card required migration preview is available for users to evaluate the results of their migration prior to making a payment and moving all of their data

the HDM support team is ready to respond to any questions or requests along the way 24/7

the service presents a constantly updated knowledge base to save their users’ time by providing ready answers/solutions to the most frequent issues.

For more details on automated Parature migration, visit: //

About Help Desk Migration Service
Help Desk Migration is an automated SaaS solution that makes data switch between help desk platforms fast, affordable and risk-free. This web based service has been developed to allow users without specific technical skills successfully handle the data migration, thanks to its intuitive interface and automation, yet providing numerous opportunities to personalize and tailor each migration depending on the customer’s specific needs.
Help Desk Migration
Steve Richards