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FarEye Announces Launch of "Drop&Pick" Technology in South East Asia

Singapore City, Singapore, January 24, 2018 --( FarEye, a digital logistics platform, today announced the South East Asia launch of its flagship product Drop&Pick, a flexible, cloud-based web and mobile application to enable parcel shops. Targeted primarily at logistics firms, Drop&Pick lets them easily set up local stores as automated parcel shop hubs to meet the growing demand for fast, convenient parcel dispatch and collection. Global logistics firms already signed up for Drop&Pick include DHL, DTDC and First Flight.

Leveraging the explosion of eCommerce in the region, which is expected to touch US $87.8 billion by 2025 from US $5.5 billion in 2025, FarEye’s Drop&Pick application lets local stores book, manage, and track parcels on behalf of logistics firms and their end customers. With Drop&Pick, logistics companies benefit from real-time visibility and up-to-the-minute data about their parcel dispatch and delivery processes, and end customers benefit from more delivery choices, as well as event alerts and notifications. With Drop&Pick, online shoppers also have the option to change their delivery preferences from, say, a home delivery to a parcel store pick up even after the order has been placed, making the service incredibly flexible.

Built on top of a Business Process Management (BPM) framework, FarEye’s Drop&Pick technology can be configured to meet a logistics company’s exact business requirements. It can be quickly and easily integrated into logistics firms’ existing IT workflows and processes, thereby minimizing disruption and infrastructure costs, while making it faster and easier to launch compelling new services.

"Drop&Pick" follows a key three phased - book, manage and deliver process, which is based around a simple to use and intuitive mobile application. The mobile application allows parcel shops to act as a local hub for online shopping returns, on behalf of logistics firms. Parcel shops can quickly register a parcel, capture the sender’s details (including handwritten information), add the recipient’s details, and calculate shipping fees, where appropriate, based on parcel size; multiple payment options are supported, including prepaid, wallets and cards.

The parcel shop personnel can also book multiple parcels under one sender ID. In the back end - data entry processes convert images to actual data. The parcel is then handed over to the courier and electronic proof of transfer is collected, who then delivers to the end customer and once again, receives electronic proof of delivery from the customer.

“As today’s digitally connected shoppers demand lower prices, greater convenience and a seamless experience when buying, receiving and returning goods, logistics companies need to rethink their delivery processes in order to compete and survive in an increasingly crowded and competitive delivery marketplace,” says Kushal Nahata, Co-Founder and CEO, FarEye.

“There is a sharp increase in online sales in India in the last few years and both sellers & buyers require smart and efficient dispatch & delivery of goods as quickly as possible. The global ecommerce market is about 2 trillion USD and FarEye with its technology excellence is integrating into the systems of major logistics service providers, helping them capture this market. Our Drop&Pick technology is seamlessly integrated into existing IT processes, which means logistics service providers can very quickly and easily develop innovative and value-added services to help them tap into new revenue streams and enhance their customers’ experience. Our Mobile Application for Parcel Shop Delivery is a key aspect of the technology, which is being used by many of our clients including DHL. We expect to see the use of this technology across many key markets in 2018,” Nahata adds.

About FarEye
FarEye is a carrier agnostic SaaS platform that digitises logistics by integrating and optimizing business processes and adding a predictability layer to make them more efficient. FarEye has designed the world’s first Business Process Management (BPM) Engine, which enables logistics companies to build greater flexibility and agility and reduce their go-to-market time.

FarEye’s BPM uses a blend of mobility and geo-intelligence to provide real-time multi-enterprise visibility of logistics function. It is deployed by more than 100 large enterprises across 20 countries including Amway, Blue Dart, DHL, Hitachi, Landmark Group and Walmart.

FarEye has registered a growth rate of 362% over the last three years. It executes more than 500 million shipments annually, has helped increase first-time delivery attempts by 25%, reduce fuel expenses by 28% and increase successful customer visits by 66%. FarEye has saved 45,000 million sheets of paper & more than 620 million miles of travel in its quest to promote sustainable logistics.
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