Lancashire Carpet Cleaner Announces a Shift in Client Demands
As a small business there are many demands placed to ensure that you are the best at what you do as well as needing to offer an exceptional service. Part of the further demands provided are a constant awareness of market changes and customer demands. Brights Cleaning have offered incredible insight into their pioneering approaches in the identification of such a shift.
Colin Bright, owner and founder of Brights Cleaning shows incredible determination to ensure that his business strategies are streamlined and focussed. Part of this is his enviable ability to monitor where enquiries come from and to identify ways in which to further target valuable custom.
His recent business strategy has identified that business in the last year has steadily grown making it this company’s best year ever. This has been recognised in the fact that customer recommendations have increased. It was also found that Internet and Google enquiries have grown in the last year.
Due to this Company’s determination to offer a brilliant service, this noticeable shift is further securing more jobs. The biggest shift in client demand seems to be a shift from people searching for the cheapest quote to people searching for advice and quality work.
The strategy worked on to offer assurance for the potential clients of Brights Cleaning is their recent programme to improve their website and to offer valuable content. This works to enforce the trust clients are looking for.
Another noticeable shift has been the change from more domestic-based clients to that of commercial premises. This in turn, has offered improved opportunities with increased contract work. Such a shift offers continuous growth for this innovative Company and forms great reward for their hard work.
Colin Bright, owner of Brights Cleaning commented, “We are so focussed on identifying ways in which we can promote natural growth of our business. We analyse every enquiry so that we can quickly identify shifts in customer demands. This allows us to remain one step ahead of our competitors. It has been a very positive 12-month period for us and we are determined to build momentum in the coming months.”
Evidence of this is in the team’s continuous training. This is ongoing and offers assurance to clients that they are dealing with industry professionals. Intense training in hard floor cleaning and restoration provisions have been undertaken and forms the basis of their next strategic programme to achieve further growth throughout 2018.
Further information is available at http://www.brightscleaning.co.uk
To contact Colin, email firstname.lastname@example.org
0800 695 3455