Ahmedabad, India, March 18, 2018 --(PR.com
)-- Ahmedabad, People are no longer dependent on call centre executives to resolve their queries. They prefer to get the answers to their questions on their own. And that asks for businessmen and entrepreneurs to provide customers with a platform that helps them to do so. These days, several companies make use of customer portals to offer their customers with better experience. However, there are very few portals that can be integrated with SuiteCRM.
AppJetty, a software add-ons store based in India has recently launched Suite Port - a customer portal for SuiteCRM users. The software makes use of PHP based front end framework and SuiteCRM as the backend system. It provides the customers of business owners with an exclusive dashboard using which they can get information about their calls, contacts, meetings, cases etc. The intent behind launching this product was to help them interact with the company easily.
“We are happy to announce the launch of SuitePort for SuiteCRM users,” said Maulik Shah, the CEO of AppJetty. He further added that “We hope that our product has empowered the business owners to offer seamless and enhanced customer services to their clients.” Once the software is installed, it creates a knowledge base using which customers can solve their queries without seeking any support from the sales executives. The product intends to lessen the finances of business owners spent behind offering support to their customers.
Here are some of the feature highlights of the portal:
> Offers role based accessibility to the users
> Generate portal credentials and send mass emails
> Create Customized module layouts
> User-friendly dashboard with icons
> Enable customers to view invoices, quotes and contracts
> Access to knowledge base
> Activity Calendar of daily tasks
Through the software, the business owners can also provide their franchisee and vendors with a role based accessibility to their CRM modules. Using it, the channel partners can promote their services and products easily. However, before installing the software, the admin must check if their SuiteCRM instance is suitable for customer portals. The company provides a valid license key using which they can log in.
AppJetty provides 15 days money back guarantee and 3 months free support on all its products. It also makes extensions and plugins for WordPress, Magento, Odoo and DynamicsCRM platforms. If you are looking for Customer Portal that can make your customer relationship management easy, you can consider investing into it. Different industry verticals including Retail, Education, Travel and Real Estate can make use of this software.
To check out the features of SuitePort in detail, visit https://www.appjetty.com/suitecrm-customer-portal.htm