Ho Chi Minh City, Vietnam, June 14, 2018 --(PR.com
)-- Lotus Training, who runs online courses and Seminars for the Hospitality, Retail and Customer service industries, has released their new E-Book "Turning Tables through Training."
Lotus Training are experienced Professionals with over 30 years experience in Hospitality, Retail and Networking who can help shape your goals into healthy and productive ones. Whether you are just starting out in your career, or you have teams that need some training in the right direction, they can help you develop the habits and skills to effectively deal with the challenges and emotional moments you may encounter in your career and teams.
Rachel, who is an Australian entrepreneur, launched Lotus Training after thirty years within the Hospitality, Retail and Customer service industries, and saw a gap, in particular with Millenials in the industry.
Rachel said, "In these industries, you are not selling a product, but an experience. It was also shown in a Gallup poll that 87% of Millenials say development is crucial in a job role."
"Within an industry where it becomes harder and harder to employ good teams to build your business, it should be a basic standard in the industry to provide good training for teams."
The E-book outlines the benefits for both the businesses and the teams for training, and also covers the basics of good customer service.