Stabio, Switzerland, October 19, 2019 --(PR.com
)-- Loway, worldwide leading provider of solutions for contact-centers, is glad to announce its participation to AstriCon 2019, Atlanta USA.
AstriCon event gives all members of the Asterisk and FreePBX community, from telephony enthusiasts to small - big company businesses, a place to learn about the new technologies. Integrators and end-users find here the latest news and project updates, gaining access to in-depth technical sessions, participating in networking opportunities and meeting with potential partners.
AstriCon will take place from October 29-30 at the Omni Hotel at the Battery, Atlanta, Georgia USA.
Loway's CEO and Founder, Mr. Lorenzo Emilitri, will deliver a technical speech on 29 of October at 2:30pm.
The speech title is "Ingenuity, resilience, simplicity and many mistakes - from on-premise to cloud platform" and covers how to transition a mature software product into a cloud-based, large scale, real-time call-center analytics platform taking advantage of Loway's long term experience working with cloud SAAS services like QueueMetrics-Live suite.
QueueMetrics-Live suite collects Asterisk or FreePBX data and generates analytical reports for over 200 metrics, covering key categories for a call-center effective management (reporting, supervisor page, agent page, quality assessment, wallboards, WebRTC, queue and agents management and more).
For more information and free trial requests of Loway's products visit www.queuemetrics.com and www.queuemetrics-live.com
Loway Switzerland is a leading software development company providing professional management solutions for contact-centers.
Its renowned QueueMetrics sets up modern standards in performance measurement, statistics and reporting for call centers based on the Asterisk PBX technology, while WombatDialer is a flexible, easy to use, predictive dialing platform and a perfect complement to QueueMetrics on-premise or cloud software.
For more information about Loway or to become a Loway partner, please visit www.loway.ch.